FM12 Transparent Graphics PLUS New Question

[De Rosier, Edward]

Hello,

Thanks to all who made suggestions for the use of transparent graphics.  Even when using a clipping path in an EPS file, we had trouble with the thin line around the image border.  We eventually decided to add the product image and the background logo as a single combined image ... because we can control all of the settings and variations within Adobe Illustrator.  This does complicate our process just a little bit, but we get what we want.

NEW QUESTION:

Still FM12 on Win7 PC

Why do keyboard commands sometimes get ignored?  I like keyboard cmds such as [Esc] [m] [p] to minimize an anchored frame around a graphic image.  When the PC is freshly booted and FrameMaker is freshly launched, this usually works.  At times, however, keyboard commands are ignored.  This also is true for commands such as [Esc] [Spacebar] [n or m] for en and em spaces, and [Esc] [-] [h] for non-breaking hyphens.  It takes a reboot of FM software AND the Windows OS to get this feature to work ... but only sometimes ... at times I just need to wait a few days    8-(    ARGHHH !

In contrast, commands such as  [Ctrl]+[q]  [Shift]+[p]  provide an en dash even when the Escape commands fail.

Your advice is always appreciated.  I have been on the digest since FM 4 and enjoy the information as well as the banter.

Thanks,

Ed DeRosier

-----Original Message-----
From: De Rosier, Edward 
Sent: Friday, May 29, 2015 10:42 AM
Subject: FM12 Transparent Graphics

Hello Framers,

We are using FM 12 (TCS 5) on Windows 7 PCs.

When we add a product image to the body page, the white background of the product image masks a portion of the background image.   We have tried images (referenced from a common image folder) of the following types:  Adobe Illustrator (*.ai), Adobe Photoshop (*.psd), *.png, and *.eps.

Even though we have carefully created knocked
out images with transparent backgrounds, we have not been able to avoid the masking effect.

Thank you,

Ed DeRosier
Technical Writer
Anritsu Company, Morgan Hill, California, USA