FrameMaker 9 "Internal error 9004" issue

[Robert Lauriston]

64-bit Windows 7 is not a supported OS for FrameMaker 9, it's designed
for 32-bit XP or Vista. Have you tried installing in compatibility
mode?

Here's an old Adobe forum thread on the subject:

https://forums.adobe.com/message/2992588

On Fri, Jun 12, 2015 at 2:34 PM, Frank Ripp
<fripp at pacificbiosciences.com> wrote:
> Hi Framers,
>
>
>
> I’m running Frame 9 (v9.0p255) under Windows 7 on a Dell Latitude with 16 GB
> of RAM.
>
> The software was recently installed, and for a few weeks everything worked
> as expected.
>
>
>
> Today, when I open *any* existing Frame document:
>
> 1)      The document is blank.
>
> 2)      When I close the document, the content now displays underneath the
> “Do you want to save changes” dialog. (So my content is still there!)
>
> 3)      No matter which button I click, an error message displays:
> “Internal error 9004 <lots of numbers> FrameMaker has detected a serious
> problem and must quit.”