Frame 11 license becomes trial license

[Jeff Coatsworth]

Nope, not that - I've got FM11 & 12 on my machine & neither are hassling me like that FM10 bug

-----Original Message-----
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Robert Lauriston
Sent: May-08-15 2:51 PM
To: michael.schwartz at teradyne.com; framers at lists.frameusers.com
Subject: Re: Frame 11 license becomes trial license

Everybody using FM10 had a similar experience a few years ago when
Adobe changed their licensing system. Call support.

https://helpx.adobe.com/framemaker.html

On Fri, May 8, 2015 at 6:05 AM,  <michael.schwartz at teradyne.com> wrote:
> My Frame 11 license has stopped working.  This hasn't happened to any of my
> colleagues.  One day, I was using ePub and Frame to generate .chm output.
> The next morning, when I tried to do the same, Frame popped up a screen
> telling me to request a trial license.  This caused an ePub error because it
> couldn't start Frame.  When I tried starting Frame independently, I got the
> same thing.  I had an immediate deadline to deal with, so I set up a trial
> licence of Frame, hoping that ePub could use it.  It couldn't.
>
> For various reasons, I don't have the information I need to access Adobe
> support.  I'm hoping I can do that on Monday.  But, in the mean time, has
> anyone had this experience?  Any idea why it's happening?  Any way to keep
> it from happening?
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