[Framers] Framers Digest, Vol 120, Issue 2

[Kevin Ryan]

Some clarification, since David Millis's bingo suggestion came to me off-list:  Ending the DWM.exe process in Task Manager allowed me to recover from my FrameMaker 7.2's "Not Responding" state here in the Computer Museum.  Here is David's bang-on advice:  

From: David Millis [mailto:David.Millis at DrakeSoftware.com] 
Sent: Wednesday, March 02, 2016 8:29 AM
To: Kevin Ryan <kevin.ryan at systemsandsoftware.net>
Subject: FrameMaker 7.2 Not Responding on New PC

Hi Kevin.

I've had a similar setup and issue that you have for several years now. The hanging problem seems to manifest itself when I hold the mouse down for a while (undetermined amount of time but longer than just a click) and dragging to either highlight an area of text or dragging the scroll bar.

I've been able to go to the Task Manager, click the Processes tab, find DWM.exe, and end task on that file. Sometimes I've had to end task on it twice. 99.9% of the time, this works. Once I get the screen back, I always follow immediately with a Save, but that's just me.

Hope this helps. My company has switched everyone except my department to Windows 10. I have too many programs that would choke on a new OS if I didn't upgrade them.

Good luck.

David Millis
Drake Software Education