[Framers] FrameMaker 7.2 Not Responding on New PC

[David Artman]

   For those who Want To Know More:

   [1]http://www.howtogeek.com/howto/windows-vista/what-is-dwmexe-and-why-
   is-it-running/

   You can safely kill it permanently, if you don't mind a Classic/Basic
   Windows experience.

   [FWIW, I often switched down to a Classic Desktop theme in the past
   when taking screen shots of software, if only to keep the file sizes
   down by reducing (or eliminating) gradients in window chrome (to get
   more-efficient compression in PNG format).]

   HTH;

   David

   -------- Original Message --------
   Subject: Re: [Framers] Framers Digest, Vol 120, Issue 2
   From: Kevin Ryan <[2]kevin.ryan at systemsandsoftware.net>
   Date: Wed, March 02, 2016 3:30 pm
   To: "[3]framers at lists.frameusers.com" <[4]framers at lists.frameusers.com>
   Some clarification, since David Millis's bingo suggestion came to me
   off-list: Ending the DWM.exe process in Task Manager allowed me to
   recover from my FrameMaker 7.2's "Not Responding" state here in the
   Computer Museum. Here is David's bang-on advice:
   From: David Millis [[5]mailto:David.Millis at DrakeSoftware.com]
   Sent: Wednesday, March 02, 2016 8:29 AM
   To: Kevin Ryan <[6]kevin.ryan at systemsandsoftware.net>
   Subject: FrameMaker 7.2 Not Responding on New PC
   Hi Kevin.
   I've had a similar setup and issue that you have for several years now.
   The hanging problem seems to manifest itself when I hold the mouse down
   for a while (undetermined amount of time but longer than just a click)
   and dragging to either highlight an area of text or dragging the scroll
   bar.
   I've been able to go to the Task Manager, click the Processes tab, find
   DWM.exe, and end task on that file. Sometimes I've had to end task on
   it twice. 99.9% of the time, this works. Once I get the screen back, I
   always follow immediately with a Save, but that's just me.
   Hope this helps. My company has switched everyone except my department
   to Windows 10. I have too many programs that would choke on a new OS if
   I didn't upgrade them.
   Good luck.
   David Millis
   Drake Software Education

References

   1. http://www.howtogeek.com/howto/windows-vista/what-is-dwmexe-and-why-is-it-running
   2. mailto:kevin.ryan at systemsandsoftware.net
   3. mailto:framers at lists.frameusers.com
   4. mailto:framers at lists.frameusers.com
   5. mailto:David.Millis at DrakeSoftware.com
   6. mailto:kevin.ryan at systemsandsoftware.net