[Framers] What causes documentation to fail
Liz Fraley
liz at caltonia.com
Fri May 20 11:56:59 PDT 2016
What are the risks if you have inadequate or missing documentation?
Legally. How do your docs stack up against your competitors -- that's the
first question a forensic documentation expert will ask if you end up in
court.
On Fri, May 20, 2016 at 9:48 AM, <john.x.posada at us.hsbc.com> wrote:
>
> Hi, guys...by end of today, I need to present to my manager a few bullet
> points for a presentation she is doing on Monday.
>
> The subject is: "What Causes Documentation to Fail"
>
> I've started with a few points:
>
> Not writing to a well-understood target audience
> Including too little or too much information
> Failure to bring documentation into the project early enough in the
> project
> Failure to establish a governance, review, and approval structure
> Lack of clear roles and responsibilities
> Belief that “anyone can produce acceptable documentation”
> Lack of feedback early enough in the process to implement without
> wasting a large amount of work and/or affecting deadline
> Scope creep
>
> Anyone want to add more to the list?
>
>
> John X Posada
> SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
> America Holdings Inc
> 330 Madison Ave., NY NY
>
> __________________________________________________________________
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> Email
> john.x.posada at us.hsbc.com
>
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