[Framers] What causes documentation to fail

[john.x.posada at us.hsbc.com]

Internal documentation ...no competitors.

John X Posada
SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
America Holdings Inc
330 Madison Ave., NY NY
                                                                    
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From:	"Liz Fraley" <liz at caltonia.com>
To:	john.x.posada at us.hsbc.com
Cc:	"framers at lists.frameusers.com" <framers at lists.frameusers.com>
Date:	05/20/2016 02:57 PM
Subject:	Re: [Framers] What causes documentation to fail
Sent by:	caltonia at gmail.com



What are the risks if you have inadequate or missing documentation?
Legally. How do your docs stack up against your competitors -- that's the
first question a forensic documentation expert will ask if you end up in
court.

On Fri, May 20, 2016 at 9:48 AM, <john.x.posada at us.hsbc.com> wrote:

  Hi, guys...by end of today, I need to present to my manager a few bullet
  points for a presentation she is doing on Monday.

  The subject is: "What Causes Documentation to Fail"

  I've started with a few points:

     Not writing to a well-understood target audience
     Including too little or too much information
     Failure to bring documentation into the project early enough in the
     project
     Failure to establish a governance, review, and approval structure
     Lack of clear  roles and responsibilities
     Belief that “anyone can produce acceptable documentation”
     Lack of feedback early enough in the process to implement without
     wasting a large amount of work and/or affecting deadline
     Scope creep

  Anyone want to add more to the list?


  John X Posada
  SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
  America Holdings Inc
  330 Madison Ave., NY NY

   __________________________________________________________________





   Phone
        Int: 212-525-5483 Ext: 646-735-1857
   Fax
        Conference Bridge - 877-304-0052, Code 74809254
   Email
        john.x.posada at us.hsbc.com

   __________________________________________________________________
   Protect our environment - please only print this if you have to!



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