[Framers] What causes documentation to fail
john.x.posada at us.hsbc.com
john.x.posada at us.hsbc.com
Fri May 20 13:20:55 PDT 2016
Thanks...though not applicable here. This is for internal documentation for
inhouse systems. No product is being sold and no involvement with marketing
or sales..
John X Posada
SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
America Holdings Inc
330 Madison Ave., NY NY
__________________________________________________________________
Phone
Int: 212-525-5483 Ext: 646-735-1857
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Email
john.x.posada at us.hsbc.com
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Protect our environment - please only print this if you have to!
From: "Owen, Clint" <clint.owen at craneae.com>
To: "Framers (E-mail)" <framers at lists.frameusers.com>
Cc: "john.x.posada at us.hsbc.com" <john.x.posada at us.hsbc.com>
Date: 05/20/2016 04:13 PM
Subject: RE: [Framers] What causes documentation to fail
1. Executives who sign contracts that provide all product support
documentation for free.
2. Other executives who don't want to pay Tech Pubs to produce
contractually required documentation because they have not put it in their
budgets.
Clint
Clint Owen | Technical Writer Specialist | Crane Aerospace & Electronics |
+1 425 743 8674 | Fax: +1 425 743 8113
-----Original Message-----
From: Framers [mailto:framers-bounces
+clint.owen=craneaerospace.com at lists.frameusers.com] On Behalf Of Lin Sims
Sent: Friday, May 20, 2016 1:05 PM
To: john.x.posada at us.hsbc.com
Cc: peter at knowhowpro.com; Framers (E-mail)
Subject: Re: [Framers] What causes documentation to fail
I'd say that the biggest problem is having managers and SMEs who consider
documentation to be of little or no importance compared to their "real"
work, so their responsibility to provide information or answer questions or
perform reviews is ignored or skimped on.
On Fri, May 20, 2016 at 3:35 PM, <john.x.posada at us.hsbc.com> wrote:
> I've never seen a documentation project fail because it had 10 bullets
> in it. :-)
>
> John X Posada
> SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC
> North America Holdings Inc
> 330 Madison Ave., NY NY
>
> __________________________________________________________________
>
>
>
>
>
> Phone
> Int: 212-525-5483 Ext: 646-735-1857 Fax
> Conference Bridge - 877-304-0052, Code 74809254 Email
> john.x.posada at us.hsbc.com
>
> __________________________________________________________________
> Protect our environment - please only print this if you have to!
>
>
>
>
>
>
> From: "Fred Ridder" <DocuDoc at hotmail.com>
> To: John X Posada/HBUS/HSBC at HSBC02, "peter at knowhowpro.com"
> <peter at knowhowpro.com>
> Cc: "Framers (E-mail)" <framers at lists.frameusers.com>
> Date: 05/20/2016 02:31 PM
> Subject: Re: [Framers] What causes documentation to fail
>
>
>
> Aren't bullet points subject to the "universal" 7 +/-2 rule? If so, 10
> bullets would be doomed to failure. But John's original list would be
> OK at
> 8 bullets.
>
> ;^)
> -FR
>
> ________________________________________
> From: Framers
> <framers-bounces+docudoc=hotmail.com at lists.frameusers.com>
> on
> behalf of john.x.posada at us.hsbc.com <john.x.posada at us.hsbc.com>
> Sent: Friday, May 20, 2016 1:13 PM
> To: peter at knowhowpro.com
> Cc: Framers (E-mail)
> Subject: Re: [Framers] What causes documentation to fail
>
> Thanks, Peter...but between you and me, I've never experienced a
> failed documentation project because 10 bullets was used. :-).
>
> John X Posada
> SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC
> North America Holdings Inc
> 330 Madison Ave., NY NY
>
> __________________________________________________________________
>
>
>
>
>
> Phone
> Int: 212-525-5483 Ext: 646-735-1857 Fax
> Conference Bridge - 877-304-0052, Code 74809254 Email
> john.x.posada at us.hsbc.com
>
> __________________________________________________________________
> Protect our environment - please only print this if you have to!
>
>
>
>
>
>
> From: "Peter Gold" <knowhowpro at gmail.com>
> To: john.x.posada at us.hsbc.com
> Cc: "Framers (E-mail)" <framers at lists.frameusers.com>
> Date: 05/20/2016 01:10 PM
> Subject: Re: [Framers] What causes documentation to fail
>
>
>
> * Too many bullet points?
>
>
> * Or too few?
>
>
>
>
>
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--
Lin Sims
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