[Framers] crash saving to XML - resolved, sort of

[Peter Gold]

Just a guess based on having been bitten by odd bugs over the years with
various applications on various platforms:

P,erhaps the shorter pathname involved in saving to Desktop eliminates
either particular characters, or avoids problems caused by longer
pathnames, or a combination of both.


Regards,

Peter
_______________________
Peter Gold

On Wed, Nov 16, 2016 at 9:50 AM, Fred Wersan <fwersan at mak.com> wrote:

> Last week I asked about a crash when I try to save to XML (Frame 2015,
> structured). After trying everything I could think of, I called Adobe
> support. After about an hour or so, the resolution was that if I copied the
> problem files to my desktop, I could save them to XML without crashing.
>
> This was kind of weird. They had to actually be on the desktop, not even a
> subdirectory under it. It was tedious and annoying to work with the files,
> but I was able to save to XML and get on with the rest of my work.
>
> So, I am passing this along as another strategy for dealing with crashes
> and corrupted files.
>
> I am still suspicious that some of the recent patches caused the problem,
> since I installed them since my last successful save events. I tried to
> install Frame on a different computer so I could try it out without these
> patches, but naturally, it wouldn't install.
>
> Fred
> --
>
> *Fred Wersan* | Principal Technical Writer
> *VT MÄK* | 150 Cambridge Park Drive, Third Floor, Cambridge, MA 02140
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