[Framers] crash saving to XML - resolved, sort of

[Fred Wersan]

Last week I asked about a crash when I try to save to XML (Frame 2015, 
structured). After trying everything I could think of, I called Adobe 
support. After about an hour or so, the resolution was that if I copied 
the problem files to my desktop, I could save them to XML without crashing.

This was kind of weird. They had to actually be on the desktop, not even 
a subdirectory under it. It was tedious and annoying to work with the 
files, but I was able to save to XML and get on with the rest of my work.

So, I am passing this along as another strategy for dealing with crashes 
and corrupted files.

I am still suspicious that some of the recent patches caused the 
problem, since I installed them since my last successful save events. I 
tried to install Frame on a different computer so I could try it out 
without these patches, but naturally, it wouldn't install.

Fred
-- 

*Fred Wersan* | Principal Technical Writer
*VT MÄK* | 150 Cambridge Park Drive, Third Floor, Cambridge, MA 02140
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