[Framers] crash saving to XML - resolved, sort of

[Fred Wersan]

Well, all the files saved to XML fine in September. Other books work and 
they all use more or less the same naming conventions and file 
structure, so it is hard to think that all of a sudden that's the 
problem. That's why it is hard to point a finger at one particular 
source for the problem.

Thank you to everyone who has sent me suggestions.

Fred


On 11/16/2016 11:55 AM, Bernard Aschwanden (Publishing Smarter) wrote:
> I've been using the most current patches of most/all of the software without that issue, but... Maybe some of the path names (do you link to other files, import images by reference, conref things) may be a part of the cause?
>
> Odd issue, quirky workaround, but glad you got your content back!
>
> Bernard
>
>
>
> -----Original Message-----
> From: Framers [mailto:framers-bounces+bernard=publishingsmarter.com at lists.frameusers.com] On Behalf Of Fred Wersan
> Sent: Wednesday, November 16, 2016 10:50 AM
> To: framers at lists.frameusers.com
> Subject: SPAM -> [Framers] crash saving to XML - resolved, sort of
>
> Last week I asked about a crash when I try to save to XML (Frame 2015, structured). After trying everything I could think of, I called Adobe support. After about an hour or so, the resolution was that if I copied the problem files to my desktop, I could save them to XML without crashing.
>
> This was kind of weird. They had to actually be on the desktop, not even a subdirectory under it. It was tedious and annoying to work with the files, but I was able to save to XML and get on with the rest of my work.
>
> So, I am passing this along as another strategy for dealing with crashes and corrupted files.
>
> I am still suspicious that some of the recent patches caused the problem, since I installed them since my last successful save events. I tried to install Frame on a different computer so I could try it out without these patches, but naturally, it wouldn't install.
>
> Fred

-- 

*Fred Wersan* | Principal Technical Writer
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