[Framers] crash saving to XML - resolved, sort of

Robert Lauriston robert at lauriston.com
Wed Nov 16 10:13:45 PST 2016


Is it possible you exceeded the Windows maximum path length?

https://msdn.microsoft.com/en-us/library/windows/desktop/aa365247(v=vs.85).aspx#maxpath

> On Wed, Nov 16, 2016 at 9:50 AM, Fred Wersan <fwersan at mak.com> wrote:
>
>> Last week I asked about a crash when I try to save to XML (Frame 2015,
>> structured). After trying everything I could think of, I called Adobe
>> support. After about an hour or so, the resolution was that if I copied the
>> problem files to my desktop, I could save them to XML without crashing.
>>
>> This was kind of weird. They had to actually be on the desktop, not even a
>> subdirectory under it. It was tedious and annoying to work with the files,
>> but I was able to save to XML and get on with the rest of my work.
>>
>> So, I am passing this along as another strategy for dealing with crashes
>> and corrupted files.
>>
>> I am still suspicious that some of the recent patches caused the problem,
>> since I installed them since my last successful save events. I tried to
>> install Frame on a different computer so I could try it out without these
>> patches, but naturally, it wouldn't install.


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