[Framers] Suddenly not working FM functionality?

[techcommtools.com]

My money’s on a registry issue in Windows. Do you have a registry cleaner app?

Tammy, are you able to right-click to use the Edit with… option


-Matt

Matt R. Sullivan 
Tech Comm Tools

online courses <http://www.techcommtools.com/upcoming-courses/>  |  you can book me <https://mattrsullivan.youcanbook.me/>


> On Apr 28, 2017, at 2:19 PM, Tammy Van Boening <tammyvb at spectrumwritingllc.com> wrote:
> 
> I use SnagIt and SnagIT Editor for my images in Framemaker files. I have set
> all the extensions needed (.png, etc.) to open by default in SnagIt Editor.
> And I have the preferences for my two installations of SnagIT set
> identically. In one out of two FM 10 installations, when I double-click on
> an image in FM (such as a .png), voila - it opens in SnagIT Editor as it
> always has. On my new system, however, I can double-click until the cows
> come home and no .png, no .gif - nada, zip, zilch - will open in SnagIT
> Editor.  I have compared every setting between SnagIT on the two systems and
> FM and I cannot find a single difference. 
>