[Framers] Suddenly not working FM functionality?

[Tammy Van Boening]

Hi Matt,

When I right-click to use the Edit option, no, I do not have the option to Edit w/ SnagIt. Should I uninstall SnagIt, clean the registry w/ Revo and try again? Or what program would you suggest?

Thank you!

Tammy Van Boening
Owner/Principal
Spectrum Writing, LLC
www.spectrumwritingllc.com
303-840-1744 (Mountain Time)

-----Original Message-----
From: Framers [mailto:framers-bounces+tammyvb=spectrumwritingllc.com at lists.frameusers.com] On Behalf Of techcommtools.com
Sent: Friday, April 28, 2017 3:32 PM
To: An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com>
Subject: Re: [Framers] Suddenly not working FM functionality?

My money’s on a registry issue in Windows. Do you have a registry cleaner app?

Tammy, are you able to right-click to use the Edit with… option


-Matt

Matt R. Sullivan
Tech Comm Tools

online courses <http://www.techcommtools.com/upcoming-courses/>  |  you can book me <https://mattrsullivan.youcanbook.me/>


> On Apr 28, 2017, at 2:19 PM, Tammy Van Boening <tammyvb at spectrumwritingllc.com> wrote:
> 
> I use SnagIt and SnagIT Editor for my images in Framemaker files. I 
> have set all the extensions needed (.png, etc.) to open by default in SnagIt Editor.
> And I have the preferences for my two installations of SnagIT set 
> identically. In one out of two FM 10 installations, when I 
> double-click on an image in FM (such as a .png), voila - it opens in 
> SnagIT Editor as it always has. On my new system, however, I can 
> double-click until the cows come home and no .png, no .gif - nada, 
> zip, zilch - will open in SnagIT Editor.  I have compared every 
> setting between SnagIT on the two systems and FM and I cannot find a single difference.
> 

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