[Framers] Suddenly not working FM functionality?

Tammy Van Boening tammyvb at spectrumwritingllc.com
Fri Apr 28 15:38:48 PDT 2017


Windows 7 Ultimate on the new system and Windows 7 Professional on the old system.

Geez, would that really make a difference? They are both Win 7, 64-bit, and all other programs between the two work identically.

Tammy Van Boening
Owner/Principal
Spectrum Writing, LLC
www.spectrumwritingllc.com
303-840-1744 (Mountain Time)

-----Original Message-----
From: Framers [mailto:framers-bounces+tammyvb=spectrumwritingllc.com at lists.frameusers.com] On Behalf Of Robert Lauriston
Sent: Friday, April 28, 2017 4:33 PM
To: An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com>
Subject: Re: [Framers] Suddenly not working FM functionality?

Same version of Windows on both machines?

On Fri, Apr 28, 2017 at 3:16 PM, tammyvb <tammyvb at spectrumwritingllc.com> wrote:
>
>
> I ran crap cleaner in rebooted no luck still in fm10 I also installed FM 12 just to see if there would be an issue with it and the same thing as FM12. An image will not open when I double--click it. I can't imagine what's going on in this new system to start causing these problems all of a sudden but I'm at my wit's end.
>
>
> Sent from my Verizon 4G LTE smartphonePardon the typos!
>
> -------- Original message --------
> From: tammyvb <tammyvb at spectrumwritingllc.com>
> Date: 4/28/17  4:02 PM  (GMT-07:00)
> To: "An email list for people using Adobe FrameMaker software." 
> <framers at lists.frameusers.com>
> Subject: Re: [Framers] Suddenly not working FM functionality?
>
>
>
> I know crap cleaner I trust that tool thanks Matt I'll give it a shot
>
>
> Sent from my Verizon 4G LTE smartphonePardon the typos!
>
> -------- Original message --------
> From: "techcommtools.com" <matt at techcommtools.com>
> Date: 4/28/17  3:55 PM  (GMT-07:00)
> To: "An email list for people using Adobe FrameMaker software." 
> <framers at lists.frameusers.com>
> Subject: Re: [Framers] Suddenly not working FM functionality?
>
> I don’t recall if Fm10 had the Edit with… option, so that might not even be an option, but if you’re comfortable with using a registry cleaner, it will likely clean up the issue. I wouldn’t expect the uninstall/reinstall would be necessary.
>
> Since I have both Photoshop and RoboScreenCapture on my machine, I don’t use SnagIt, so I can’t offer much help there.
>
> I use http://www.piriform.com/ccleaner occasionally when I have reg or temp file issues.
>
> -Matt
>
> Matt R. Sullivan
> Tech Comm Tools
>
> online courses <http://www.techcommtools.com/upcoming-courses/>  |  
> you can book me <https://mattrsullivan.youcanbook.me/>
>
>> On Apr 28, 2017, at 2:39 PM, Tammy Van Boening <tammyvb at spectrumwritingllc.com> wrote:
>>
>> Hi Matt,
>>
>> When I right-click to use the Edit option, no, I do not have the option to Edit w/ SnagIt. Should I uninstall SnagIt, clean the registry w/ Revo and try again? Or what program would you suggest?
>>
>> Thank you!
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