[Framers] Suddenly not working FM functionality?

[Robert Lauriston]

I'd call Adobe support. Or maybe just try resetting FrameMaker to its
defaults by closing the app, deleting maker.ini, and restarting.

On Fri, Apr 28, 2017 at 3:51 PM, Tammy Van Boening
<tammyvb at spectrumwritingllc.com> wrote:
> Yes, I did that. That is why when I double-click on a file outside of frame, for example, a .png, it opens in snagit editor. It is just in this installation of fm that I am having the issue.
>
> -----Original Message-----
> From: Framers [mailto:framers-bounces+tammyvb=spectrumwritingllc.com at lists.frameusers.com] On Behalf Of Robert Lauriston
> Sent: Friday, April 28, 2017 4:48 PM
> To: An email list for people using Adobe FrameMaker software.
> Subject: Re: [Framers] Suddenly not working FM functionality?
>
> Have you used the Default Programs utility? On my Windows 7 system
> it's on the Start menu after Devices and Printers.
>
> On Fri, Apr 28, 2017 at 3:38 PM, Tammy Van Boening
> <tammyvb at spectrumwritingllc.com> wrote:
>> Windows 7 Ultimate on the new system and Windows 7 Professional on the old system.
>>
>> Geez, would that really make a difference? They are both Win 7, 64-bit, and all other programs between the two work identically.
>>
>> Tammy Van Boening
>> Owner/Principal
>> Spectrum Writing, LLC
>> www.spectrumwritingllc.com
>> 303-840-1744 (Mountain Time)
>>
>> -----Original Message-----
>> From: Framers [mailto:framers-bounces+tammyvb=spectrumwritingllc.com at lists.frameusers.com] On Behalf Of Robert Lauriston
>> Sent: Friday, April 28, 2017 4:33 PM
>> To: An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com>
>> Subject: Re: [Framers] Suddenly not working FM functionality?
>>
>> Same version of Windows on both machines?
>>
>> On Fri, Apr 28, 2017 at 3:16 PM, tammyvb <tammyvb at spectrumwritingllc.com> wrote:
>>>
>>>
>>> I ran crap cleaner in rebooted no luck still in fm10 I also installed FM 12 just to see if there would be an issue with it and the same thing as FM12. An image will not open when I double--click it. I can't imagine what's going on in this new system to start causing these problems all of a sudden but I'm at my wit's end.
>>>
>>>
>>> Sent from my Verizon 4G LTE smartphonePardon the typos!
>>>
>>> -------- Original message --------
>>> From: tammyvb <tammyvb at spectrumwritingllc.com>
>>> Date: 4/28/17  4:02 PM  (GMT-07:00)
>>> To: "An email list for people using Adobe FrameMaker software."
>>> <framers at lists.frameusers.com>
>>> Subject: Re: [Framers] Suddenly not working FM functionality?
>>>
>>>
>>>
>>> I know crap cleaner I trust that tool thanks Matt I'll give it a shot
>>>
>>>
>>> Sent from my Verizon 4G LTE smartphonePardon the typos!
>>>
>>> -------- Original message --------
>>> From: "techcommtools.com" <matt at techcommtools.com>
>>> Date: 4/28/17  3:55 PM  (GMT-07:00)
>>> To: "An email list for people using Adobe FrameMaker software."
>>> <framers at lists.frameusers.com>
>>> Subject: Re: [Framers] Suddenly not working FM functionality?
>>>
>>> I don’t recall if Fm10 had the Edit with… option, so that might not even be an option, but if you’re comfortable with using a registry cleaner, it will likely clean up the issue. I wouldn’t expect the uninstall/reinstall would be necessary.
>>>
>>> Since I have both Photoshop and RoboScreenCapture on my machine, I don’t use SnagIt, so I can’t offer much help there.
>>>
>>> I use http://www.piriform.com/ccleaner occasionally when I have reg or temp file issues.
>>>
>>> -Matt
>>>
>>> Matt R. Sullivan
>>> Tech Comm Tools
>>>
>>> online courses <http://www.techcommtools.com/upcoming-courses/>  |
>>> you can book me <https://mattrsullivan.youcanbook.me/>
>>>
>>>> On Apr 28, 2017, at 2:39 PM, Tammy Van Boening <tammyvb at spectrumwritingllc.com> wrote:
>>>>
>>>> Hi Matt,
>>>>
>>>> When I right-click to use the Edit option, no, I do not have the option to Edit w/ SnagIt. Should I uninstall SnagIt, clean the registry w/ Revo and try again? Or what program would you suggest?
>>>>
>>>> Thank you!
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