[Framers] FrameMaker keyboard shortcuts just stop

[Stefan Gentz]

Hi Klaus,

thanks for filing in this as a bug.

@all: Could you please put in your System Configuration (exact Windows version / 32/64 bit) and other software (name, version) that you are using that forces this behavior to occur in the bug report, that Klaus has created:
https://tracker.adobe.com/#/view/FRMAKER-2325

Thanks! This will help us to investigate this further.

Regards,
Stefan Gentz
Adobe Worldwide TechComm Evangelist
          
 

-----Original Message-----
From: Framers [mailto:framers-bounces+gentz=adobe.com at lists.frameusers.com] On Behalf Of Klaus Daube
Sent: Wednesday, May 3, 2017 10:21
To: Ken Poshedly <poshedly at bellsouth.net>; An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com>
Subject: Re: [Framers] FrameMaker keyboard shortcuts just stop

On 2 May 2017 at 14:36, Ken Poshedly wrote:

> Folks,
> At least every other day, and for no reason obvious to me, all 
> keyboard shortcuts in FrameMaker will stop working after awhile and 
> all tasks must be done via menus-and-mouse. For me, this such a PITA. 
> And it happened again this morning. This has been going on forever. 
> (Well, you know what I mean.)
> 
> The only fix I know of is to close everything, exit FM, re-open FM and so forth.

Ken, I have filed a bug FRMAKER-2325 stating that frequently all CTRL+xx shortcuts do not work any more. On my system (W7 XP1, x64) this 'feature' exists since about FM-11. I hoped it would go away with a fresh Windows installation on a new laptop - but it did not. So it definetely must be something with FrameMaker.

I have even discovered that the following actions can trigger the fault:
- switch to another application (e.g. text editor) and back to FM
- switch to Pincackle Studio (a video editor) and back reproduceably creates the fault.

I have just added to that bug report:
«It seems that not only CTRL-xxx shortcuts are affected, but all Windows specific short cuts (not the ESC sequences). See the lengthy lamento on
https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fframers%40lists.frameusers.com%2Fmsg66590.html&data=02%7C01%7C%7C2cb85bf49ceb4a93990b08d491fd4e95%7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636293964506987225&sdata=b1Y9QEF9eHc8wf5NGC3zhEK%2FZvteUVaxEJHjB1hRJZM%3D&reserved=0 and following posts.»

Klaus
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Klaus Daube             Phone:  +41-44-381 37 77
Schäracher 11           Mail:   klaus at daube.ch
CH-8053 Zürich          Web:    https://na01.safelinks.protection.outlook.com/?url=www.daube.ch&data=02%7C01%7C%7C2cb85bf49ceb4a93990b08d491fd4e95%7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636293964506987225&sdata=C3p0Vy6nJvZYYjZur0nfOoekHnGwsw4trQgtAOkO86E%3D&reserved=0


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