[Framers] FrameMaker keyboard shortcuts just stop

[Lin Sims]

Do you want information for the Esc+ shortcuts, also? That's a more
frequent problem.

On Wed, May 3, 2017 at 5:25 AM, Stefan Gentz <gentz at adobe.com> wrote:

> Hi Klaus,
>
> thanks for filing in this as a bug.
>
> @all: Could you please put in your System Configuration (exact Windows
> version / 32/64 bit) and other software (name, version) that you are using
> that forces this behavior to occur in the bug report, that Klaus has
> created:
> https://tracker.adobe.com/#/view/FRMAKER-2325
>
> Thanks! This will help us to investigate this further.
>
> Regards,
> Stefan Gentz
> Adobe Worldwide TechComm Evangelist
>
>
>
> -----Original Message-----
> From: Framers [mailto:framers-bounces+gentz=adobe.com at lists.frameusers.com]
> On Behalf Of Klaus Daube
> Sent: Wednesday, May 3, 2017 10:21
> To: Ken Poshedly <poshedly at bellsouth.net>; An email list for people using
> Adobe FrameMaker software. <framers at lists.frameusers.com>
> Subject: Re: [Framers] FrameMaker keyboard shortcuts just stop
>
> On 2 May 2017 at 14:36, Ken Poshedly wrote:
>
> > Folks,
> > At least every other day, and for no reason obvious to me, all
> > keyboard shortcuts in FrameMaker will stop working after awhile and
> > all tasks must be done via menus-and-mouse. For me, this such a PITA.
> > And it happened again this morning. This has been going on forever.
> > (Well, you know what I mean.)
> >
> > The only fix I know of is to close everything, exit FM, re-open FM and
> so forth.
>
> Ken, I have filed a bug FRMAKER-2325 stating that frequently all CTRL+xx
> shortcuts do not work any more. On my system (W7 XP1, x64) this 'feature'
> exists since about FM-11. I hoped it would go away with a fresh Windows
> installation on a new laptop - but it did not. So it definetely must be
> something with FrameMaker.
>
> I have even discovered that the following actions can trigger the fault:
> - switch to another application (e.g. text editor) and back to FM
> - switch to Pincackle Studio (a video editor) and back reproduceably
> creates the fault.
>
> I have just added to that bug report:
> «It seems that not only CTRL-xxx shortcuts are affected, but all Windows
> specific short cuts (not the ESC sequences). See the lengthy lamento on
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>
> Klaus
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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-- 
Lin Sims