[Framers] FrameMaker keyboard shortcuts just stop

Wed May 3 10:24:58 PDT 2017

I would be very surprised to see any bug fixes for older versions of FrameMaker. What would be the business case for Adobe expending resources that produce absolutely no revenue? If the bug related to a security issue or file corruption that caused users t lose work, that would be one thing. But a long-standing bug that only annoys users who are trying to use deprecated or undocumented features? I'd say that's pretty unlikely to ever have resources allocated to it.

-FR

________________________________
From: Framers <framers-bounces+docudoc=hotmail.com at lists.frameusers.com> on behalf of Craig Ede <craigede at hotmail.com>
Sent: Wednesday, May 3, 2017 1:12 PM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] FrameMaker keyboard shortcuts just stop

Let's see what happens with bug-fixes to the older versions.

Craig

________________________________
From: Framers <framers-bounces+craigede=hotmail.com at lists.frameusers.com> on behalf of Ken Poshedly <poshedly at bellsouth.net>
Sent: Wednesday, May 3, 2017 8:46 AM
To: frame at daube.ch; An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] FrameMaker keyboard shortcuts just stop

Many, many thanks Rick!
If an update or bug-fix is released, it will hopefully apply downward to at least FM10 (which I run at home) and FM11 (which I run at my office) because I know for sure that my company will NEVER update to a newer version because it costs money. (Plus, I myself prefer to have all my stuff -- program and data files -- right on my own hard drive.)
-- Ken in Atlanta

    On Wednesday, May 3, 2017 4:20 AM, Klaus Daube <frame at daube.ch> wrote:

 On 2 May 2017 at 14:36, Ken Poshedly wrote:

> Folks,
> At least every other day, and for no reason obvious to me, all keyboard shortcuts in FrameMaker will stop working after awhile and all tasks must be done via menus-and-mouse. For me, this such a PITA. And it happened again this morning. This has been going on forever. (Well, you know what I mean.)
>
> The only fix I know of is to close everything, exit FM, re-open FM and so forth.

Ken, I have filed a bug FRMAKER-2325 stating that frequently all CTRL+xx shortcuts do
not work any more. On my system (W7 XP1, x64) this 'feature' exists since about
FM-11. I hoped it would go away with a fresh Windows installation on a new laptop -
but it did not. So it definetely must be something with FrameMaker.

I have even discovered that the following actions can trigger the fault:
- switch to another application (e.g. text editor) and back to FM
- switch to Pincackle Studio (a video editor) and back reproduceably creates the
fault.

I have just added to that bug report:
«It seems that not only CTRL-xxx shortcuts are affected, but all Windows specific
short cuts (not the ESC sequences). See the lengthy lamento on
http://www.mail-archive.com/framers@lists.frameusers.com/msg66590.html and following
posts.»

Klaus
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