[Framers] Crash with Internal Errors: 13054, 21985197, 21967009, 21686210

[Craig, Alison]

Instead of simply removing the 18 files, save just the current FM file under another name then remove everything from the new file except the images.

Then remove them from your working file.

That way, the images will maintain their Conditions and you *should* just be able to copy each one back in to its repsective place, without any hassle (any *further* hassle?).

FYI: I used to save Visio files to PDFs but now I save them to WMF. Neither format has ever caused any problems.

Alison Craig
Technical Documentation Specialist
BK Ultrasound | acraig at bkultrasound.com

From: Framers [mailto:framers-bounces+acraig=bkultrasound.com at lists.frameusers.com] On Behalf Of Lin Sims
Sent: Wednesday, May 17, 2017 2:02 PM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] Crash with Internal Errors: 13054, 21985197, 21967009, 21686210

Bernard: All of the graphics are SVGs, created by Visio 2013. Frame has the
same habit of adding colors to the catalog with them, too. Not sure if the
rename (of only Black!) has any bearing, but it struck me as odd so I
mentioned it.

Robert: Not sure if removing the graphics would help, since the crashes are
intermittent and I sort of need them to refer to while working. :(

I was thinking of maybe removing them until I have to create a review or
release, but the idea taking out and putting back in 18 figures (with an
assortment of conditions) is making me cringe.

On the other hand, that might be the only recourse. Sometimes I miss FM8.
<sigh>

On Wed, May 17, 2017 at 3:49 PM, Robert Lauriston <robert at lauriston.com><mailto:robert at lauriston.com%3e>
wrote:

> What if you temporarily remove the 18 embedded figures?
>
> On Wed, May 17, 2017 at 11:51 AM, Lin Sims <ljsims.ml at gmail.com><mailto:ljsims.ml at gmail.com%3e> wrote:
> > Anyone know what these errors refer to? I have a file that frequently
> > crashes Frame, and this was the latest series of internal errors it gave
> me.
> >
> > I did do a MIF wash and noticed one odd thing: Frame has renamed the
> color
> > Black to fm_gen_###### when I save to the MIF file. If I edit those
> > definitions back to Black in the MIF file and resave as Frame, the
> > definitions stay the same in the MIF file, but Frame once more renames
> the
> > color to fm_gen_###### (different numbers this time). It also renames the
> > color in one (but only one) of the condition tags it's used in.
> >
> > The file is a large one (18.4 Mb) and has 18 figures embedded in it (not
> my
> > choice, but there is no choice), several of which are affected by
> > conditions, 16 tables, conditions galore (18), and loads of
> > cross-references. It's been giving me fits for several months now, to the
> > point where I literally created a new Frame file and copied and pasted
> all
> > the text as plain text and reformatted it, and reimported all the
> graphics.
> > It behaved for about 2 months and is now crashing all over again.
> >
> > I expect to be working with this set of files daily for the next 6 months
> > at least. I cannot afford to lose the time it takes to crash, recover,
> > mif-wash, etc., etc., etc., that this is taking up.
> >
> > Suggestions gratefully (and exhaustedly) received.
> >
> > Pertinents:
> >
> > Windows 7, all patches applied
> > FrameMaker 2015, latest patches applied
> > Plugins: AutoText, TableCleaner (DLL, not script)
> > 2 home-brewed scripts: save all files in book to selected MIF formats;
> add
> > Table Continuation variable to all tables in a file
> >
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--
Lin Sims
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