[Framers] Crash with Internal Errors: 13054, 21985197, 21967009, 21686210

[Lin Sims]

Corporate standard (and, I think, our CMS) requires use of SVGs, partially
because it lets people search for text in the graphic once the PDF is
created. Those of us not working in DITA embed graphics because (again)
it's a corporate standard based on the fact that we don't share files
across servers/directories, so referring to them is a non-starter.

Alison, that sounds like it's a "might work". I'll have to explore that.
Thanks!

And I just realized I forgot to provide what may be a very pertinent piece
of info. The crash ONLY happens when I'm saving the file as part of a "Save
all Files in Book" operation. None of the other files trigger this, and a
couple are even larger. One of my "workarounds" is to save the other files
first and then save the problem file. That will often work for a bit, but
it's a PITA not being able to use the book-based save all.

On Wed, May 17, 2017 at 5:32 PM, Craig, Alison <acraig at bkultrasound.com>
wrote:

> Instead of simply removing the 18 files, save just the current FM file
> under another name then remove everything from the new file except the
> images.
>
> Then remove them from your working file.
>
> That way, the images will maintain their Conditions and you *should* just
> be able to copy each one back in to its repsective place, without any
> hassle (any *further* hassle?).
>
> FYI: I used to save Visio files to PDFs but now I save them to WMF.
> Neither format has ever caused any problems.
>
> Alison Craig
> Technical Documentation Specialist
> BK Ultrasound | acraig at bkultrasound.com
>
> From: Framers [mailto:framers-bounces+acraig=bkultrasound.com at lists.
> frameusers.com] On Behalf Of Lin Sims
> Sent: Wednesday, May 17, 2017 2:02 PM
> To: An email list for people using Adobe FrameMaker software.
> Subject: Re: [Framers] Crash with Internal Errors: 13054, 21985197,
> 21967009, 21686210
>
> Bernard: All of the graphics are SVGs, created by Visio 2013. Frame has the
> same habit of adding colors to the catalog with them, too. Not sure if the
> rename (of only Black!) has any bearing, but it struck me as odd so I
> mentioned it.
>
> Robert: Not sure if removing the graphics would help, since the crashes are
> intermittent and I sort of need them to refer to while working. :(
>
> I was thinking of maybe removing them until I have to create a review or
> release, but the idea taking out and putting back in 18 figures (with an
> assortment of conditions) is making me cringe.
>
> On the other hand, that might be the only recourse. Sometimes I miss FM8.
> <sigh>
>
> On Wed, May 17, 2017 at 3:49 PM, Robert Lauriston <robert at lauriston.com
> ><mailto:robert at lauriston.com%3e>
> wrote:
>
> > What if you temporarily remove the 18 embedded figures?
> >
> > On Wed, May 17, 2017 at 11:51 AM, Lin Sims <ljsims.ml at gmail.com><mailto:
> ljsims.ml at gmail.com%3e> wrote:
> > > Anyone know what these errors refer to? I have a file that frequently
> > > crashes Frame, and this was the latest series of internal errors it
> gave
> > me.
> > >
> > > I did do a MIF wash and noticed one odd thing: Frame has renamed the
> > color
> > > Black to fm_gen_###### when I save to the MIF file. If I edit those
> > > definitions back to Black in the MIF file and resave as Frame, the
> > > definitions stay the same in the MIF file, but Frame once more renames
> > the
> > > color to fm_gen_###### (different numbers this time). It also renames
> the
> > > color in one (but only one) of the condition tags it's used in.
> > >
> > > The file is a large one (18.4 Mb) and has 18 figures embedded in it
> (not
> > my
> > > choice, but there is no choice), several of which are affected by
> > > conditions, 16 tables, conditions galore (18), and loads of
> > > cross-references. It's been giving me fits for several months now, to
> the
> > > point where I literally created a new Frame file and copied and pasted
> > all
> > > the text as plain text and reformatted it, and reimported all the
> > graphics.
> > > It behaved for about 2 months and is now crashing all over again.
> > >
> > > I expect to be working with this set of files daily for the next 6
> months
> > > at least. I cannot afford to lose the time it takes to crash, recover,
> > > mif-wash, etc., etc., etc., that this is taking up.
> > >
> > > Suggestions gratefully (and exhaustedly) received.
> > >
> > > Pertinents:
> > >
> > > Windows 7, all patches applied
> > > FrameMaker 2015, latest patches applied
> > > Plugins: AutoText, TableCleaner (DLL, not script)
> > > 2 home-brewed scripts: save all files in book to selected MIF formats;
> > add
> > > Table Continuation variable to all tables in a file
> > >
> > _______________________________________________
> >
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>
>
> --
> Lin Sims
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-- 
Lin Sims