[Framers] Crash with Internal Errors: 13054, 21985197, 21967009, 21686210

Lin Sims ljsims.ml at gmail.com
Thu May 18 07:50:43 PDT 2017


It happens on both, actually. The last 6 months or so I've been working on
my local drive because the network drive server is now remote instead of
on-site and the lag was really annoying. At least it wasn't bouncing.

On Thu, May 18, 2017 at 9:54 AM, Alan Houser <arh at groupwellesley.com> wrote:

> Just to mention a possibility ... FrameMaker is rather intolerant of
> network latency. If you are saving to any sort of networked drive (even a
> Dropbox folder), try saving to a local drive.
>
> I've had more than one client drastically reduce random FrameMaker crashes
> by moving from network to local file storage.
>
> -Alan
>
>
> On 5/18/17 7:55 AM, Lin Sims wrote:
>
>> Corporate standard (and, I think, our CMS) requires use of SVGs, partially
>> because it lets people search for text in the graphic once the PDF is
>> created. Those of us not working in DITA embed graphics because (again)
>> it's a corporate standard based on the fact that we don't share files
>> across servers/directories, so referring to them is a non-starter.
>>
>> Alison, that sounds like it's a "might work". I'll have to explore that.
>> Thanks!
>>
>> And I just realized I forgot to provide what may be a very pertinent piece
>> of info. The crash ONLY happens when I'm saving the file as part of a
>> "Save
>> all Files in Book" operation. None of the other files trigger this, and a
>> couple are even larger. One of my "workarounds" is to save the other files
>> first and then save the problem file. That will often work for a bit, but
>> it's a PITA not being able to use the book-based save all.
>>
>> <snip>
>>
>
> --
> Alan Houser
> Group Wellesley, Inc.
> Consultant and Trainer, Technical Publishing
> arh on Twitter
> 412-450-0532
>
>
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-- 
Lin Sims


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