[Framers] Crash with Internal Errors: 13054, 21985197, 21967009, 21686210

Alan Houser arh at groupwellesley.com
Thu May 18 06:54:02 PDT 2017


Just to mention a possibility ... FrameMaker is rather intolerant of 
network latency. If you are saving to any sort of networked drive (even 
a Dropbox folder), try saving to a local drive.

I've had more than one client drastically reduce random FrameMaker 
crashes by moving from network to local file storage.

-Alan


On 5/18/17 7:55 AM, Lin Sims wrote:
> Corporate standard (and, I think, our CMS) requires use of SVGs, partially
> because it lets people search for text in the graphic once the PDF is
> created. Those of us not working in DITA embed graphics because (again)
> it's a corporate standard based on the fact that we don't share files
> across servers/directories, so referring to them is a non-starter.
>
> Alison, that sounds like it's a "might work". I'll have to explore that.
> Thanks!
>
> And I just realized I forgot to provide what may be a very pertinent piece
> of info. The crash ONLY happens when I'm saving the file as part of a "Save
> all Files in Book" operation. None of the other files trigger this, and a
> couple are even larger. One of my "workarounds" is to save the other files
> first and then save the problem file. That will often work for a bit, but
> it's a PITA not being able to use the book-based save all.
>
> <snip>

-- 
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532



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