[Framers] Save As PDF doesn't work first time

Thu Aug 23 09:15:59 PDT 2018

Art,

I am checking the Generate PDF Data checkbox. As for FM17, there have been 
lots of complaints about it on this forum about that version. Rick Quatro 
suggested that I wait for FM19, which is supposed to resolve the problems 
of previous versions and be a fully 64-bit app. Now that FM19 is out, I 
may wait a little before upgrading to give Adobe time to work out initial 
issues that always seem to occur with the birth of a new edition. That, 
and I will need to convince our IT staff that spending a grand on a new 
revision is worth it. My colleague in another division moved from 
FrameMaker to AuthorIT a few years ago. He loves it, because he has lots 
of reusable chunks of text, which I don't have. And I have many more 
manuals for which I am responsible than he does.

And, even more important to me, at least, is that FM is pretty universal 
and this forum is an incredibly good place to get help from real experts.

Keeping my fingers crossed that I don't get forced to move from FM to AIT.

Tom Beiswenger
Project Manager, Manager IB Technical Documentation

Emhart Glass Inc. 
74 Kahler Road North ? Horseheads NY 14845 ? USA
Telephone 1 607 735 2551 ? Mobile +1 607 769 4779
Fax +1 607 735 2601
tom.beiswenger at emhartglass.com
www.bucheremhartglass.com
www.bucherindustries.com
Privacy Policy: www.bucheremhartglass.com/privacy

From:   Art Campbell <art.campbell at gmail.com>
To:     Framers List <framers at lists.frameusers.com>
Date:   08/23/2018 10:46 AM
Subject:        Re: [Framers] Save As PDF doesn't work first time
Sent by:        "Framers" 
<framers-bounces+tom.beiswenger=emhartglass.com at lists.frameusers.com>

You're checking the Generate PDF Data checkbox when you Print to the
Acrobat printer?

And you may want to point out to the IT staff that FM12 wasn't designed 
for
W10. Definitely consider an upgrade -- you're going to be three revs 
behind
the curve shortly. Antique software...

Art Campbell
          art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent 
and
a redheaded girl." -- Richard Thompson
                                                      No disclaimers 
apply.
                                                               DoD 358

On Thu, Aug 23, 2018 at 10:34 AM Tom Beiswenger <
https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=BjCbjV_tCZF6jbE-oll0zV1yOmujRkf5HXZtN2ZShTQ&s=xlEOsxqqnyPVH9Wt-bDpSRQHU1a-KVbgL555GicCknM&e=
> wrote:

> That, unfortunately, does not work. Although all of the hyperlinks work
> using that method, the videos embedded in the PDF (which are inserted by
> reference in the original FM 12 doc) will not play. Save as PDF is the 
only
> method that I've found that gives the PDF all of the functionality that
> I've built into the book. The behavior I referenced originally just 
started
> when our IT grout upgraded me to a new Dell notebook running Win 10.
>
>
> -----"Framers" <framers-bounces+tom.beiswenger=
> emhartglass.com at lists.frameusers.com> wrote: -----
> To: Frame Users <framers at lists.frameusers.com>
> From: Lin Sims
> Sent by: "Framers"
> Date: 08/23/2018 09:54AM
> Subject: Re: [Framers] Save As PDF doesn't work first time
>
> On the Frame menu, click File > Print Setup and choose Adobe PDF from 
the
> list of installed printers, or you can select it as the printer when 
using
> File > Print.
>
> Save as PDF has been pretty much fixed in the last couple of Frame
> versions, but IIRC (memory fuzzy), 12 was the last version where it 
still
> had some issues.
>
> On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger <
> 
https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=nQZme4IXtgDCEclA786gmFoWxw_MtCHYfSMOo674Sp0&s=_3-WmvhxmmYIPY9_Ku0rY80RX7wlhreXvxWpkaHM9XY&e=
>
> wrote:
>
> > What is the Acrobat logical printer? Our documents often have video
> > tutorials in them. The only way that I've been able to make them work 
is
> to
> > us the Save as PDF command.
> >
> > -----"Framers" <framers-bounces+tom.beiswenger=
> > emhartglass.com at lists.frameusers.com> wrote: -----
> > To: Framers List <framers at lists.frameusers.com>
> > From: Art Campbell
> > Sent by: "Framers"
> > Date: 08/23/2018 09:44AM
> > Subject: Re: [Framers] Save As PDF doesn't work first time
> >
> > Historically, SaveAs PDF has been problematic.
> > Printing to the Acrobat logical printer has been more stable and
> > predictable.
> >
> > Art Campbell
> >           art.campbell at gmail.com
> >   "... In my opinion, there's nothing in this world beats a '52 
Vincent
> and
> > a redheaded girl." -- Richard Thompson
> >                                                       No disclaimers
> apply.
> >                                                                DoD 358
> >
> >
> >
> > On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger <
> >
> 
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> >
> > wrote:
> >
> > > This is an odd one, but might be related to running FM 12 in a 
Windows
> 10
> > > environment.
> > >
> > > When I open an FM book for the first time and then try to save it as
> PDF,
> > > FM goes non-responsive (normal) and the little rotating Adobe icon
> > appears
> > > at the lower right hand toolbar (not normal). A "phantom" pdf 
document
> > > eventually appears, but so does a message, "There was an error 
opening
> > this
> > > document. This file cannot be found."
> > >
> > > Distiller also appears in my quick start toolbar, but when I open
> > > Distiller, the file shown is empty.
> > >
> > > I then close the phantom pdf document, go back to the FM book and 
run
> > Save
> > > as PDF again. This time it works as expected: FM goes 
non-responsive,
> > > Distiller opens (eventually) and a progress bar appears with 
Distiller
> > > until the document is fully generated. The document -- real one this
> time
> > > -- appears and all is good.
> > >
> > > I'm starting to get used to this new behavior, but sure would like 
to
> > know
> > > if there is a fix for this annoyance.
> > > _______________________________________________
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