[Framers] Save As PDF doesn't work first time
Art Campbell
art.campbell at gmail.com
Thu Aug 23 09:28:30 PDT 2018
Don't entirely agree or disagree.
I was a beta '17 user, so I've been using it for several years on Win10
without any serious issues. Always thinking that whatever the current
version is, that's what many people are using so you see a high number of
questions and complaints about that.
Can't talk about '19.
Art Campbell
art.campbell at gmail.com
"... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
No disclaimers apply.
DoD 358
On Thu, Aug 23, 2018 at 12:16 PM Tom Beiswenger <
tom.beiswenger at emhartglass.com> wrote:
> Art,
>
> I am checking the Generate PDF Data checkbox. As for FM17, there have been
> lots of complaints about it on this forum about that version. Rick Quatro
> suggested that I wait for FM19, which is supposed to resolve the problems
> of previous versions and be a fully 64-bit app. Now that FM19 is out, I
> may wait a little before upgrading to give Adobe time to work out initial
> issues that always seem to occur with the birth of a new edition. That,
> and I will need to convince our IT staff that spending a grand on a new
> revision is worth it. My colleague in another division moved from
> FrameMaker to AuthorIT a few years ago. He loves it, because he has lots
> of reusable chunks of text, which I don't have. And I have many more
> manuals for which I am responsible than he does.
>
> And, even more important to me, at least, is that FM is pretty universal
> and this forum is an incredibly good place to get help from real experts.
>
> Keeping my fingers crossed that I don't get forced to move from FM to AIT.
>
>
>
> Tom Beiswenger
> Project Manager, Manager IB Technical Documentation
>
> Emhart Glass Inc.
> 74 Kahler Road North ? Horseheads NY 14845 ? USA
> Telephone 1 607 735 2551 ? Mobile +1 607 769 4779
> Fax +1 607 735 2601
> tom.beiswenger at emhartglass.com
> www.bucheremhartglass.com
> www.bucherindustries.com
> Privacy Policy: www.bucheremhartglass.com/privacy
>
>
>
> From: Art Campbell <art.campbell at gmail.com>
> To: Framers List <framers at lists.frameusers.com>
> Date: 08/23/2018 10:46 AM
> Subject: Re: [Framers] Save As PDF doesn't work first time
> Sent by: "Framers"
> <framers-bounces+tom.beiswenger=emhartglass.com at lists.frameusers.com>
>
>
>
> You're checking the Generate PDF Data checkbox when you Print to the
> Acrobat printer?
>
> And you may want to point out to the IT staff that FM12 wasn't designed
> for
> W10. Definitely consider an upgrade -- you're going to be three revs
> behind
> the curve shortly. Antique software...
>
> Art Campbell
> art.campbell at gmail.com
> "... In my opinion, there's nothing in this world beats a '52 Vincent
> and
> a redheaded girl." -- Richard Thompson
> No disclaimers
> apply.
> DoD 358
>
>
>
> On Thu, Aug 23, 2018 at 10:34 AM Tom Beiswenger <
>
> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=BjCbjV_tCZF6jbE-oll0zV1yOmujRkf5HXZtN2ZShTQ&s=xlEOsxqqnyPVH9Wt-bDpSRQHU1a-KVbgL555GicCknM&e=
> > wrote:
>
> > That, unfortunately, does not work. Although all of the hyperlinks work
> > using that method, the videos embedded in the PDF (which are inserted by
> > reference in the original FM 12 doc) will not play. Save as PDF is the
> only
> > method that I've found that gives the PDF all of the functionality that
> > I've built into the book. The behavior I referenced originally just
> started
> > when our IT grout upgraded me to a new Dell notebook running Win 10.
> >
> >
> > -----"Framers" <framers-bounces+tom.beiswenger=
> > emhartglass.com at lists.frameusers.com> wrote: -----
> > To: Frame Users <framers at lists.frameusers.com>
> > From: Lin Sims
> > Sent by: "Framers"
> > Date: 08/23/2018 09:54AM
> > Subject: Re: [Framers] Save As PDF doesn't work first time
> >
> > On the Frame menu, click File > Print Setup and choose Adobe PDF from
> the
> > list of installed printers, or you can select it as the printer when
> using
> > File > Print.
> >
> > Save as PDF has been pretty much fixed in the last couple of Frame
> > versions, but IIRC (memory fuzzy), 12 was the last version where it
> still
> > had some issues.
> >
> > On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger <
> >
>
> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=nQZme4IXtgDCEclA786gmFoWxw_MtCHYfSMOo674Sp0&s=_3-WmvhxmmYIPY9_Ku0rY80RX7wlhreXvxWpkaHM9XY&e=
> >
> > wrote:
> >
> > > What is the Acrobat logical printer? Our documents often have video
> > > tutorials in them. The only way that I've been able to make them work
> is
> > to
> > > us the Save as PDF command.
> > >
> > > -----"Framers" <framers-bounces+tom.beiswenger=
> > > emhartglass.com at lists.frameusers.com> wrote: -----
> > > To: Framers List <framers at lists.frameusers.com>
> > > From: Art Campbell
> > > Sent by: "Framers"
> > > Date: 08/23/2018 09:44AM
> > > Subject: Re: [Framers] Save As PDF doesn't work first time
> > >
> > > Historically, SaveAs PDF has been problematic.
> > > Printing to the Acrobat logical printer has been more stable and
> > > predictable.
> > >
> > > Art Campbell
> > > art.campbell at gmail.com
> > > "... In my opinion, there's nothing in this world beats a '52
> Vincent
> > and
> > > a redheaded girl." -- Richard Thompson
> > > No disclaimers
> > apply.
> > > DoD 358
> > >
> > >
> > >
> > > On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger <
> > >
> >
>
> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8&s=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4&e=
>
> > >
> > > wrote:
> > >
> > > > This is an odd one, but might be related to running FM 12 in a
> Windows
> > 10
> > > > environment.
> > > >
> > > > When I open an FM book for the first time and then try to save it as
> > PDF,
> > > > FM goes non-responsive (normal) and the little rotating Adobe icon
> > > appears
> > > > at the lower right hand toolbar (not normal). A "phantom" pdf
> document
> > > > eventually appears, but so does a message, "There was an error
> opening
> > > this
> > > > document. This file cannot be found."
> > > >
> > > > Distiller also appears in my quick start toolbar, but when I open
> > > > Distiller, the file shown is empty.
> > > >
> > > > I then close the phantom pdf document, go back to the FM book and
> run
> > > Save
> > > > as PDF again. This time it works as expected: FM goes
> non-responsive,
> > > > Distiller opens (eventually) and a progress bar appears with
> Distiller
> > > > until the document is fully generated. The document -- real one this
> > time
> > > > -- appears and all is good.
> > > >
> > > > I'm starting to get used to this new behavior, but sure would like
> to
> > > know
> > > > if there is a fix for this annoyance.
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