[Framers] Framemaker Crashing

[Pam Harper]

I am working on a new 64 bit computer with Frame 2019 and up to date on patches. This computer was upgrade to 18 Gb of RAM hoping it would resolve the problem I had with my previous computer which had half the RAM. When I'm working in Frame for an hour after I have just logged in, suddenly, the screen deteriorates and doesn't shut down, but eventually freezes. I close completely out of Framemaker and reopen and it's doing it again. The screen looks every bizarre with text missing and doubling of text, etc.

Does anyone know what is going on? I had this problem with Frame 15, but not as much, and I could resolve it by just shutting Frame down and either rebooting or reopening Frame. This is happening repeatedly making it hard to get anything done.

Pam Harper