[Framers] Framemaker Crashing

Johan Anglemark johan.anglemark at iar.com
Thu Dec 6 07:29:12 PST 2018


We store the files we work with on a server on the local network. We had 
this problem repeatedly when antivirus software that snooped on all 
network communication to and from our PCs interfered.

-j

On 2018-12-06 16:21, Pam Harper wrote:
> I am working on a new 64 bit computer with Frame 2019 and up to date on patches. This computer was upgrade to 18 Gb of RAM hoping it would resolve the problem I had with my previous computer which had half the RAM. When I'm working in Frame for an hour after I have just logged in, suddenly, the screen deteriorates and doesn't shut down, but eventually freezes. I close completely out of Framemaker and reopen and it's doing it again. The screen looks every bizarre with text missing and doubling of text, etc.
> 
> Does anyone know what is going on? I had this problem with Frame 15, but not as much, and I could resolve it by just shutting Frame down and either rebooting or reopening Frame. This is happening repeatedly making it hard to get anything done.
> 
> Pam Harper


-- 
Johan Anglemark, Technical Communicator & Localization Manager.
IAR Systems AB
Box 23051, Strandbodgatan 1
SE-750 23 Uppsala, SWEDEN
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E-mail: johan.anglemark at iar.com Website: www.iar.com
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