[Framers] Update on printing issue with Windows 10 1803 Build

[Tori Muir]

Hi All,

any additional info on this issue, specifically when the fix might be released to the general public? We're still unable to save to PDF from Frame and are having frequent issues printing Frame docs.  

Tori Muir
tmuir at spot-on-creative.com | 650.430.8674 

    
    From:   Stefan Gentz <gentz at adobe.com>
    To:     "framers at lists.frameusers.com" <framers at lists.frameusers.com>
    Date:   06/14/2018 03:27 AM
    Subject:        [Framers] Update on printing issue with Windows 10 1803 
    Build
    Sent by:        "Framers" 
    <framers-bounces+tom.beiswenger=emhartglass.com at lists.frameusers.com>
    
    
    
    Hi All
    
    Just to update you on Windows 10 (1803 build) issue which impacted File -> 
    Print and File -> Save as PDF options with FrameMaker (Versions 12, 2015, 
    and 2017).
    
    We have been working closely with the Microsoft team on this issue, and 
    recently an insider Windows 10 build was released:
    https://urldefense.proofpoint.com/v2/url?u=https-3A__blogs.windows.com_windowsexperience_2018_06_06_announcing-2Dwindows-2D10-2Dinsider-2Dpreview-2Dbuild-2D17686_&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=EzsTqFcqMMeruyw65WC106Ka_VJ-jsuk87F39NQ3FN0&s=hy4Cqk3eifkw2fWpZmhxwZTb8IEzlnbIYsb264peE4k&e=
    
    
    We have started testing out the issue that was reported on this insider 
    build and the initial testing indicates that this issue has been resolved. 
    We are still in the process of further verification and confirming that 
    the issue has been resolved back to Microsoft team.
    
    For those of you who have access to Windows 10 Insider preview builds (or 
    would like to get enrolled in the beta program for Windows) , please visit 
    https://urldefense.proofpoint.com/v2/url?u=https-3A__insider.windows.com_en-2Dus_&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=EzsTqFcqMMeruyw65WC106Ka_VJ-jsuk87F39NQ3FN0&s=bfyRGemGm6k8e2xJQx3RaMFtTX2tf-9hWeSy4EAuKkA&e= 
    and try the new preview build. Once installed, if you check you Windows 
    version it should show screenshot as below ("Version 1803 (OS Build 
    17686.10003"):
    
    [cid:image001.png at 01D403C1.E480E150]
    
    
    
    Regards,
    Stefan Gentz
    Adobe Worldwide TechComm Evangelist