[Framers] Update on printing issue with Windows 10 1803 Build

[Lin Sims]

I spoke to Adobe a few days ago while getting an Acrobat registration issue
fixed, and the woman I talked to claimed that the latest patch fixed it. I
don't have the Windows 10 1803 patch installed yet, so I haven't tested to
see if this is the case. If you haven't done so recently, update FM and
Acrobat.

On Sat, Jul 7, 2018 at 4:04 PM, Tori Muir <tmuir at spot-on-creative.com>
wrote:

> Hi All,
>
> any additional info on this issue, specifically when the fix might be
> released to the general public? We're still unable to save to PDF from
> Frame and are having frequent issues printing Frame docs.
>
> Tori Muir
> tmuir at spot-on-creative.com | 650.430.8674
>
>
>     From:   Stefan Gentz <gentz at adobe.com>
>     To:     "framers at lists.frameusers.com" <framers at lists.frameusers.com>
>     Date:   06/14/2018 03:27 AM
>     Subject:        [Framers] Update on printing issue with Windows 10
> 1803
>     Build
>     Sent by:        "Framers"
>     <framers-bounces+tom.beiswenger=emhartglass.com at lists.frameusers.com>
>
>
>
>     Hi All
>
>     Just to update you on Windows 10 (1803 build) issue which impacted
> File ->
>     Print and File -> Save as PDF options with FrameMaker (Versions 12,
> 2015,
>     and 2017).
>
>     We have been working closely with the Microsoft team on this issue,
> and
>     recently an insider Windows 10 build was released:
>     https://urldefense.proofpoint.com/v2/url?u=https-3A__blogs.
> windows.com_windowsexperience_2018_06_06_announcing-
> 2Dwindows-2D10-2Dinsider-2Dpreview-2Dbuild-2D17686_&d=DwICAg&c=
> euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_
> mRSvZCZwNZBdUabWmOfQ&m=EzsTqFcqMMeruyw65WC106Ka_VJ-jsuk87F39NQ3FN0&s=
> hy4Cqk3eifkw2fWpZmhxwZTb8IEzlnbIYsb264peE4k&e=
>
>
>     We have started testing out the issue that was reported on this
> insider
>     build and the initial testing indicates that this issue has been
> resolved.
>     We are still in the process of further verification and confirming
> that
>     the issue has been resolved back to Microsoft team.
>
>     For those of you who have access to Windows 10 Insider preview builds
> (or
>     would like to get enrolled in the beta program for Windows) , please
> visit
>     https://urldefense.proofpoint.com/v2/url?u=https-3A__
> insider.windows.com_en-2Dus_&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-
> v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=
> EzsTqFcqMMeruyw65WC106Ka_VJ-jsuk87F39NQ3FN0&s=
> bfyRGemGm6k8e2xJQx3RaMFtTX2tf-9hWeSy4EAuKkA&e=
>     and try the new preview build. Once installed, if you check you
> Windows
>     version it should show screenshot as below ("Version 1803 (OS Build
>     17686.10003"):
>
>     [cid:image001.png at 01D403C1.E480E150]
>
>
>
>     Regards,
>     Stefan Gentz
>     Adobe Worldwide TechComm Evangelist
>
>
>
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-- 
Lin Sims