[Framers] Adobe "support?""

[Carol J. Elkins]

Don't we all long for the days when Frame Technologies owned 
Framemaker and there was actually good customer support? That, plus 
their exceptional in-box user manual, were what helped me grow into 
being a technical writer. Without Framemaker, I doubt I would have 
pursued the profession. I was a WordPerfect person and had zero 
respect for MSWord (still don't). When I started using Frame at an 
IBM gig back in 1996, I think, it changed my world and my career.

Carol

At 02:48 PM 6/5/2018, tammyvb at spectrumwritingllc.com wrote:
>If anyone from Adobe is monitoring this list, want to try to understand the
>meaning of customer service and actually supporting your customers when help
>is needed????