[Framers] Flare

[Jack DeLand]

FWIW, I had taught RoboHelp for several years and wrote a chapter of one
RoboHelp user guide. The big transition for me in moving to Flare was
thinking up how to do page layouts using CSS and HTML as opposed to the more
traditional DTP mindset.

I don't think anything would be gained by expanding this list to include
Flare topics (no pun).


Jack DeLand . Principal
Adam Charles Consulting, LLC

734 972 3026

https://www.linkedin.com/in/jackdeland/
http://www.adamcharlesconsulting.com/ 

-----Original Message-----
From: Framers <framers-bounces+jackdeland=comcast.net at lists.frameusers.com>
On Behalf Of Robert Lauriston
Sent: Tuesday, June 26, 2018 12:32 PM
To: An email list for people using Adobe FrameMaker software.
<framers at lists.frameusers.com>
Subject: Re: [Framers] Flare

Depends on your experience. I had used RoboHelp before I used Flare and
they're generally very similar.

Most of my problems with Flare were due to bad UI design or incomplete or
confusing documentation. Often I couldn't find features that I knew were in
there someplace. I got answers to most of my questions quickly on
forums.madcapsoftware.com, and when I didn't that was usually because Flare
couldn't do that particular thing.

If you've never used any topic-oriented authoring tool (Oxygen, XMetal,
RoboHelp, Paligo, really any single-source authoring tool except
FrameMaker), there's probably more of a learning curve.

On Tue, Jun 26, 2018 at 9:19 AM, Shmuel Wolfson <shmuelw1 at gmail.com> wrote:
> Does it have a steeper learning curve than Frame?
>
>
> On 26-Jun-18 6:51 PM, Eichelberger, Mark (King of Prussia) wrote:
>>
>> Rick,
>> I still consider myself a bit of a novice in Flare since, in my 
>> opinion, it has a steep learning curve.  But Madcap offers plenty of 
>> videos and free webinars on the basics of the software and my 
>> associates have shared many helpful tips and suggestions, so we all 
>> have gotten through the migration relatively painless.  We have had 
>> some issues with Madcap support, specifically when we ran into 
>> connectivity issues using its source control option to integrate with 
>> Microsoft Team Foundation Server.  They seemed to be very hesitant to 
>> get involved thinking it was an MS issue and not a Flare issue.  We were
left to handle most of these source control issues with our
>> companies' TFS administrators and developers.   But that has been the
only
>> blip in what has otherwise been very good support.  Their reps gets 
>> back to us with reported issues within a few  hours (our support plan 
>> provides 24 hour email support as opposed to phone support)  and they 
>> are usually very responsive and helpful in issue resolution.  
>> Overall, I am very pleased with the application.
>>
>> Mark
>>
>> -----Original Message-----
>> From: Framers
>> <framers-bounces+mark.eichelberger=fiserv.com at lists.frameusers.com> 
>> On Behalf Of Rick Quatro
>> Sent: Tuesday, June 26, 2018 11:25 AM
>> To: 'An email list for people using Adobe FrameMaker software.'
>> <framers at lists.frameusers.com>
>> Subject: Re: [Framers] Final note about Adobe Licensing
>>
>> Mark,
>>
>> Now that you are a couple of years into it, it would be good to hear 
>> what your satisfaction is with Flare versus FrameMaker. Thanks.
>>
>> Rick
>>
>> Rick Quatro
>> Carmen Publishing Inc.
>> rick at frameexpert.com
>> 585-729-6746 NEW!
>>
>>
>>
>> -----Original Message-----
>> From: Framers 
>> <framers-bounces+rick=rickquatro.com at lists.frameusers.com>
>> On Behalf Of Eichelberger, Mark (King of Prussia)
>> Sent: Tuesday, June 26, 2018 10:55 AM
>> To: An email list for people using Adobe FrameMaker software.
>> <framers at lists.frameusers.com>
>> Subject: Re: [Framers] Final note about Adobe Licensing
>>
>> All of these posts regarding Adobe's poor support/abandonment of FM 
>> are one of the reasons why my company decided to focus on another 
>> tool and migrate away from FM.  All of the technical publications 
>> staff (including
>> me) are now using Madcap Flare and we have just completed a 2 year
migration
>> of all FM documents into Flare.   It was a bit sad to say goodbye to FM,
but
>> the handwriting was on the wall.
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