[Framers] Win 10 Build 1803 Breaks FrameMaker Ability to make PDF.

[Johan Anglemark]

What happens if you run FrameMaker in Windows 8 compatibility mode?

1. Right-click on the application icon
2. Choose Properties
3. Open the tabbed page Compatibility
4. Choose Run this program in compatibility mode for: Windows 8
5. Click OK

-j

On 2018-05-05 20:16, Oran Petersen wrote:
> On May 2nd I upgraded all 4 of my Win 10 machines to the latest build, 1803. This is a major do for Win 10. Today I unsuccessfully attempted to create a PDF from Frame. Save As PDF, Print, Print to file, etc. all gave the same FrameMaker error: "Cannot print because the selected default printer is not compatible with FrameMaker. (cannot query escape 768)". I changed the default printer and tried different methods with the same results. I tested both FrameMaker 2017 (TCS) and FrameMaker 2015. I tried two different computers, one with 2015. Same results. Creating a PDF from Word or other non Adobe apps works fine.
> I then rolled back Win 10 1803 to the previous build, and all became well. Bear in mind that unless you disable the builds, it will come back like the build from hell. I created one PDF, and then checked Win Updates. It was already installing 1803 again within about 10 minutes. I paused it to shut it down.
> If anyone has a cure for this please let all of us know. I see this as a major bug between Adobe and Microsoft that they will have to fix. It is amazing to me that two major Adobe products, both part of a common suite, stop talking due to a Win OS upgrade.
> If you have more info on this, please share.
> Oran Petersen
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-- 
Johan Anglemark

Tel: 0708-65 10 88