[Framers] Windows 10 updates disables FM printing

Ken Poshedly poshedly at bellsouth.net
Sun May 27 09:53:08 PDT 2018


Here's something I didn't need to have happen on a Saturday night. 
And I suspect the cause seems to be Windows 10 updates.

Worked on some FM 10.0 files Saturday morning and all was well and 
was able to print to my Samsung C1810W color laserjet printer.

I knew Windows had downloaded updates the night before because I was 
prompted to do a restart. I postponed the restart until I completed 
my work. Sometime later in the day on Saturday when I was out cutting 
the lawn, the automatic restart occurred and the Windows 10 updates 
finished installing.

Late that night when I tried to print in FrameMaker, I got a pop-up 
with "FrameMaker" in the top left corner and the statement, "Cannot 
print because the selected default printer is not compatible with 
FrameMaker. (Cannot query escape 768.)" This also occurred when I 
tried to print to the "Adobe" printer as well.

By the way, it prints a Word file just fine. And NO, I did not diddle 
with FM or do anything else today with it.

After doing some online searching, I learned how to go back to the 
previous Windows 10 "build" and now can print once more from FM.

But now I'm paranoid about Windows 10 updates once more screwing with 
my settings. I am aware that I can somehow install only the updates I 
want but not others.

So what gives and how to end this predicament? Details please.



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