[Framers] Windows 10 updates disables FM printing

Robert Lauriston robert at lauriston.com
Sun May 27 10:27:09 PDT 2018


Upgrade to Windows 7 or 8.1.

On Sun, May 27, 2018 at 9:53 AM, Ken Poshedly <poshedly at bellsouth.net> wrote:
>
> Here's something I didn't need to have happen on a Saturday night. And I suspect the cause seems to be Windows 10 updates.
>
> Worked on some FM 10.0 files Saturday morning and all was well and was able to print to my Samsung C1810W color laserjet printer.
>
> I knew Windows had downloaded updates the night before because I was prompted to do a restart. I postponed the restart until I completed my work. Sometime later in the day on Saturday when I was out cutting the lawn, the automatic restart occurred and the Windows 10 updates finished installing.
>
> Late that night when I tried to print in FrameMaker, I got a pop-up with "FrameMaker" in the top left corner and the statement, "Cannot print because the selected default printer is not compatible with FrameMaker. (Cannot query escape 768.)" This also occurred when I tried to print to the "Adobe" printer as well.
>
> By the way, it prints a Word file just fine. And NO, I did not diddle with FM or do anything else today with it.
>
> After doing some online searching, I learned how to go back to the previous Windows 10 "build" and now can print once more from FM.
>
> But now I'm paranoid about Windows 10 updates once more screwing with my settings. I am aware that I can somehow install only the updates I want but not others.
>
> So what gives and how to end this predicament? Details please.


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