[Framers] Windows 10 updates disables FM printing

Robert Lauriston robert at lauriston.com
Tue May 29 10:48:06 PDT 2018


Windows 8.1 is supported through 2023.

https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet

On Mon, May 28, 2018 at 7:11 PM, Ken Poshedly <poshedly at bellsouth.net> wrote:
>
> Going back to Windows 7 (which I liked) might be tempting, but in the long run, it'll wind up just like Windows XP, forgotten and unsupported.
>
>       From: quills <quills at airmail.net>
>  To: An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com>
>  Sent: Monday, May 28, 2018 5:27 PM
>  Subject: Re: [Framers] Windows 10 updates disables FM printing
>
> Sue Microsoft in a class action suite for monopolistic actions.
>
> > On May 27, 2018, at 12:27, Robert Lauriston <robert at lauriston.com> wrote:
> >
> > Upgrade to Windows 7 or 8.1.
> >
> >> On Sun, May 27, 2018 at 9:53 AM, Ken Poshedly <poshedly at bellsouth.net> wrote:
> >>
> >> Here's something I didn't need to have happen on a Saturday night. And I suspect the cause seems to be Windows 10 updates.
> >>
> >> Worked on some FM 10.0 files Saturday morning and all was well and was able to print to my Samsung C1810W color laserjet printer.
> >>
> >> I knew Windows had downloaded updates the night before because I was prompted to do a restart. I postponed the restart until I completed my work. Sometime later in the day on Saturday when I was out cutting the lawn, the automatic restart occurred and the Windows 10 updates finished installing.
> >>
> >> Late that night when I tried to print in FrameMaker, I got a pop-up with "FrameMaker" in the top left corner and the statement, "Cannot print because the selected default printer is not compatible with FrameMaker. (Cannot query escape 768.)" This also occurred when I tried to print to the "Adobe" printer as well.
> >>
> >> By the way, it prints a Word file just fine. And NO, I did not diddle with FM or do anything else today with it.
> >>
> >> After doing some online searching, I learned how to go back to the previous Windows 10 "build" and now can print once more from FM.
> >>
> >> But now I'm paranoid about Windows 10 updates once more screwing with my settings. I am aware that I can somehow install only the updates I want but not others.
> >>
> >> So what gives and how to end this predicament? Details please.
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