[Framers] Frame19 screen (Windows 10, 64-bit) blanks out every so often and then returns

[Barry.Meislin at nuvoton.com]

Greetings,
Every so often, Frame19, which we've just installed (64-bit, Windows 10 Enterprise) blanks out and then returns to the screen.

It's as if something is causing the screen to "refresh".

Note that if we're using a book file, the *.fm files disappear and reappear; however the book file stays on the screen (i.e., does not disappear).

The refresh time can be several seconds, sometimes shorter, sometimes longer. Occurrences seem to be entirely random.

Needless to say, it's extremely irritating.

Does anyone know why this might be happening and what can be done to prevent it?

Thanks much,
Barry Meislin
Nuvoton Technology


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