[Framers] What is going on with Adobe Licensing for FrameMaker?

Harding, Dan dharding at illinois.edu
Tue Oct 22 12:46:57 PDT 2019 

If this is indeed the case (it would be nice to get something definitive from Adobe directly, not just second-hand interpretations that are all over the map), then I think a lot of users will be stand pat on FM2019 for a considerable period of time, at least until it is no longer compatible with Windows 14, or whatever version breaks it.

-Dan

-----Original Message-----
From: Framers <framers-bounces+dharding=illinois.edu at lists.frameusers.com> On Behalf Of Richard Melanson
Sent: Tuesday, October 22, 2019 2:43 PM
To: An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com>
Subject: Re: [Framers] What is going on with Adobe Licensing for FrameMaker?

Either or both of these happening "stinks" shame on Adobe. 

Adobe is discontinuing support for any type of upgrade for perpetual licenses.
Adobe will be switching OFF perpetual licenses [both for new & renewal] WORLDWIDE.



Richard Melanson
Technical Writer|HighRes Biosolutions
T:781.932.1912x1160|rmelanson at highresbio.com
www.highresbio.com???

This e-mail message may contain confidential information and may not be used by anyone but the intended recipient.  If you are not the intended recipient, you are hereby notified that any use or dissemination of this message is strictly prohibited. If you received this message in error, please notify HighRes Biosolutions immediately by reply email.  Then delete this message from your system.  Thank you.-----Original Message-----
From: Framers [mailto:framers-bounces+rmelanson=highresbio.com at lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Tuesday, October 22, 2019 3:34 PM
To: An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com>
Subject: Re: [Framers] What is going on with Adobe Licensing for FrameMaker?

All that means is that you won't get a break on the cheaper upgrade to the latest version. You still will be able to get a perpetual license for FM2019 - you'll just pay more for it.


________________________________
From: Framers <framers-bounces+jeff.coatsworth=jonasclub.com at lists.frameusers.com> on behalf of Richard Melanson <rmelanson at highresbio.com>
Sent: October 22, 2019 3:30 PM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] What is going on with Adobe Licensing for FrameMaker?

Below is an email received from Adobe in May.
-----------------------------

Richard Melanson
Technical Writer|HighRes Biosolutions
T:781.932.1912x1160|rmelanson at highresbio.com
www.highresbio.com???<http://www.highresbio.com???>

This e-mail message may contain confidential information and may not be used by anyone but the intended recipient.  If you are not the intended recipient, you are hereby notified that any use or dissemination of this message is strictly prohibited. If you received this message in error, please notify HighRes Biosolutions immediately by reply email.  Then delete this message from your system.  Thank you.From: Anuj Alok [mailto:aalok at adobe.com]
Sent: Friday, May 17, 2019 2:31 PM
Subject: RE: 2019 Adobe Technical Communication Suite

Richard

Just to give you a heads up, within few months Adobe is discontinuing support for any type of upgrade for perpetual licenses. The Adobe Software assurance is getting eliminated.

I would recommend if you want to upgrade your Adobe Technical communication Suite to the latest version then now is the right time.

The cost would around 600 USD. That's the best which we can offer. Do speak to your internal team and let me know as I would be able to upgrade the suite from 2017 to 2019 now. This option of upgrade won't be there after some time.

Regards,
Anuj
-----------------------------------


-----Original Message-----
From: Framers [mailto:framers-bounces+rmelanson=highresbio.com at lists.frameusers.com] On Behalf Of Lin Sims
Sent: Tuesday, October 22, 2019 12:49 PM
To: An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com>
Subject: Re: [Framers] What is going on with Adobe Licensing for FrameMaker?

I haven't heard this, and I'd be suspicious of someone calling you, too.
Sounds too much like the "your Windows license is about to expire" scam calls.

If I were you (or your boss), I would contact Adobe support directly and ask about this.

On Tue, Oct 22, 2019 at 11:22 AM Simon BUCH <simon.buch at m-ais.com> wrote:

> Hello FrameUsers,
>
> My boss just received a telephone call from an Adobe licensing 
> specialist this afternoon indicating that Adobe will be switching OFF 
> perpetual licenses [both for new & renewal] WORLDWIDE for
> * Adobe Technical Communication Suite
> * Adobe FrameMaker
> * Adobe FrameMaker Publishing Server
> * Adobe RoboHelp
> * Adobe RoboHelp Server
>
>
> According to an "Adobe Community" posting by Amitoj SINGH [Product 
> Manager, Adobe Technical Communication Tools]:
>      "Customers will still be able to purchase perpetual licenses of 
> all the above-mentioned products through Channel (Adobe authorized
> resellers) under Transactional Licensing Program (TLP) and Cumulative 
> Licensing Program (CLP) even after 1 July 2019.
>      Customers who are currently enrolled for Adobe Software Assurance
> (ASA) or Maintenance and Support (M&S) plans for any of the 
> above-mentioned products will continue to avail of all the benefits 
> for these programs till the expiry date of the current contract."
>
>
> As the call centre licensing specialist gave the impression that the 
> TLP and CLP programmes require the products to have access to Adobe servers.
> This has caused a PANIC in my office as most of my customers are 
> located in a number of different countries, inside tightly controlled 
> corporate and/or military grade networks that have NO access to Adobe 
> online services.
>
> My customers require a stable, reliable publishing environment where 
> workstation configuration is tightly controlled, safely protected from 
> access of update servers.
>
> Does this mean that Adobe is switching to requiring ALL FrameMaker and 
> TCS users to have access to the internet 100% of the time?
> Or was the Adobe licensing specialist inaccurate with the information?
>
> Regards
> // Simon BUCH -- M-AIS
>
>
>
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--
Lin Sims
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