[Framers] Framemaker 2019 and Tech Comm Suite 2017 and 2019.

[Richard Melanson]

Hi Everyone, 

I have Tech Comm Suite 2017 with FrameMaker 2017, I then separately upgraded JUST FrameMaker to 2019. I would now like to upgrade the rest of the products in my 2017 Suite to 2019 but Adobe says they cannot do this unless I pay for upgrading FrameMaker again. 

I have no hard feelings with Adobe that is their business practice. I am looking for suggestions on how to get to a complete 2019 suite. Can I sell my current 2019 FrameMaker license, I am stumped. 

And is it even worth upgrading, anyone have 2019 that they can share an opinion with me. 

Thanks a million Everyone. 

Rick


Richard Melanson
Technical Writer|HighRes Biosolutions
T:781.932.1912x1160|rmelanson at highresbio.com
www.highresbio.com   

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From: Framers [mailto:framers-bounces+rmelanson=highresbio.com at lists.frameusers.com] On Behalf Of Klaus Daube
Sent: Thursday, November 14, 2019 11:28 AM
To: framers at lists.frameusers.com
Subject: [Framers] Getting an old version of FM

Dear all,

Fortunately i have put aside FM-installation files since I install FM (version 4). 
Hence I do not need to search for these in the net. But any other person will have to. 
It's easy to find Adobe's site with the updates of previous versions:
https://supportdownloads.adobe.com/product.jsp?product=22&platform=Windows

But wherefrom do you get the base version? Only from illegal sources such as https://rahim-soft.com in Kandahar, Afghanistan? 
For curiosity I did so and discovered that in the download package there is a tool included to create a registration key... A help video describes how to use this illegal method. And the FM installation files turn out to be few days younger than those in my archive (which had been distributed by Adobe).

It seems that Adobe has now opened a channel to older versions:
https://helpx.adobe.com/download-install/kb/downloaded-older-app.html offers to chat via https://helpx.adobe.com/contact.html - because in many cases (at least in my case) not all older versions are listed in Adobe's order history on the users account. Or the user (consultant) needs an older version to support a customer who has that version.

Has anyone of you used this official channel to get an older version of FM, for example, version 10?

Klaus
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Klaus Daube             Phone:  +41-44-381 37 77
Schäracher 11           Mail:   klaus at daube.ch
CH-8053 Zürich          Web:    www.daube.ch


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