[Framers] FM19 Publish PDF Problem

[Lin Sims]

The Publish pod for Frame2019 is a complete replacement for how Frame
creates PDFs. I don't think the Publish pod can even work with Acrobat 9 as
the PDF engine.

If you didn't use a custom install and already had Acrobat installed on
your machine, then it's probable that Acrobat 9 is conflicting with the
"headless" version of Acrobat installed with Frame2019 that Frame2019 is
trying to use to create PDFs through the Publish Pod. And if you DID do the
custom install and prevented Frame from installing the headless version,
the Publish Pod is looking for Acrobat DC and not finding it.

Basically, your choices are to remove Frame and do a custom reinstall
without the included Acrobat engine, and thus being unable to use the
Publish pod to generate a PDF, or to remove Acrobat 9 completely and
reinstall Frame to fix the publishing engine.

On Wed, Jan 8, 2020 at 3:22 PM John Posada <JPosada at hudsongroup.com> wrote:

> Up to date
>
> From: Framers <framers-bounces+jposada=
> hudsongroup.com at lists.frameusers.com> On Behalf Of TW Smith
> Sent: Wednesday, January 8, 2020 3:03 PM
> To: An email list for people using Adobe FrameMaker software. <
> framers at lists.frameusers.com>
> Subject: Re: [Framers] FM19 Publish PDF Problem
>
> Try selecting Help > Updates from FrameMaker and see if it finds anything.
>
> On Wed, Jan 8, 2020 at 2:57 PM Jeff Coatsworth <
> Jeff.Coatsworth at jonasclub.com<mailto:Jeff.Coatsworth at jonasclub.com>>
> wrote:
>
> > Then it's definitely in need of patching - fresh installs start with the
> > Day 0 version of the software (they don't recompile the original
> installer
> > each time a patch is released)
> >
> >
> > ________________________________
> > From: Framers <framers-bounces+jeff.coatsworth=
> > jonasclub.com at lists.frameusers.com<mailto:
> jonasclub.com at lists.frameusers.com>> on behalf of John Posada <
> > JPosada at hudsongroup.com<mailto:JPosada at hudsongroup.com>>
> > Sent: January 8, 2020 2:54 PM
> > To: An email list for people using Adobe FrameMaker software.
> > Subject: Re: [Framers] FM19 Publish PDF Problem
> >
> > Hi.
> >
> > Adobe PDF is listed as a printer
> > My version of FM was downloaded 2 weeks ago.
> >
> > From: Framers <framers-bounces+jposada=
> > hudsongroup.com at lists.frameusers.com<mailto:
> hudsongroup.com at lists.frameusers.com>> On Behalf Of Jeff Coatsworth
> > Sent: Wednesday, January 8, 2020 2:49 PM
> > To: An email list for people using Adobe FrameMaker software. <
> > framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>>
> > Subject: Re: [Framers] FM19 Publish PDF Problem
> >
> > Is there an instance of the Adobe PDF "printer" in your list of Windows
> > printers? Is your FM2019 all patched up? There were PDF issues with the
> > first few patches.
> >
> >
> > ________________________________
> > From: Framers <framers-bounces+jeff.coatsworth=
> > jonasclub.com at lists.frameusers.com<mailto:
> framers-bounces+jeff.coatsworth<mailto:jonasclub.com at lists.frameusers.com
> %3cmailto:framers-bounces+jeff.coatsworth>=
> > jonasclub.com at lists.frameusers.com<mailto:
> jonasclub.com at lists.frameusers.com>>> on behalf of John Posada <
> > jposada99 at gmail.com<mailto:jposada99 at gmail.com<mailto:
> jposada99 at gmail.com%3cmailto:jposada99 at gmail.com>>>
> > Sent: January 8, 2020 2:39 PM
> > To: FrameUsers List
> > Subject: [Framers] FM19 Publish PDF Problem
> >
> > Good afternoon.
> >
> > I'm attempting to use the Publish functionality of FM19 to create a PDF
> and
> > Responsive HTM 5 output at the end of each day.
> >
> > When I attempt to output PDF, I get the message:
> >
> > "FrameMaker could not find the Adobe PDF printer instance, which must be
> > installed to execute Save as PDF command"
> >
> > I have Acrobat 9 Pro and Acrobat Distiller 9 installed.
> >
> > What am I missing?
> >
> >
> > John Posada
> > _______________________________________________
> >
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-- 
Lin Sims