[Framers] FM19 Publish PDF Problem

Wed Jan 8 12:41:42 PST 2020

Hi Lin...FrameMaker was installed as a trial, with the license number being
added by IT.
Acrobat 9 was It was installed prior to Acrobat, this afternoon.

On Wed, Jan 8, 2020 at 3:34 PM Lin Sims <ljsims.ml at gmail.com> wrote:

> The Publish pod for Frame2019 is a complete replacement for how Frame
> creates PDFs. I don't think the Publish pod can even work with Acrobat 9 as
> the PDF engine.
>
> If you didn't use a custom install and already had Acrobat installed on
> your machine, then it's probable that Acrobat 9 is conflicting with the
> "headless" version of Acrobat installed with Frame2019 that Frame2019 is
> trying to use to create PDFs through the Publish Pod. And if you DID do the
> custom install and prevented Frame from installing the headless version,
> the Publish Pod is looking for Acrobat DC and not finding it.
>
> Basically, your choices are to remove Frame and do a custom reinstall
> without the included Acrobat engine, and thus being unable to use the
> Publish pod to generate a PDF, or to remove Acrobat 9 completely and
> reinstall Frame to fix the publishing engine.
>
> On Wed, Jan 8, 2020 at 3:22 PM John Posada <JPosada at hudsongroup.com>
> wrote:
>
> > Up to date
> >
> > From: Framers <framers-bounces+jposada=
> > hudsongroup.com at lists.frameusers.com> On Behalf Of TW Smith
> > Sent: Wednesday, January 8, 2020 3:03 PM
> > To: An email list for people using Adobe FrameMaker software. <
> > framers at lists.frameusers.com>
> > Subject: Re: [Framers] FM19 Publish PDF Problem
> >
> > Try selecting Help > Updates from FrameMaker and see if it finds
> anything.
> >
> > On Wed, Jan 8, 2020 at 2:57 PM Jeff Coatsworth <
> > Jeff.Coatsworth at jonasclub.com<mailto:Jeff.Coatsworth at jonasclub.com>>
> > wrote:
> >
> > > Then it's definitely in need of patching - fresh installs start with
> the
> > > Day 0 version of the software (they don't recompile the original
> > installer
> > > each time a patch is released)
> > >
> > >
> > > ________________________________
> > > From: Framers <framers-bounces+jeff.coatsworth=
> > > jonasclub.com at lists.frameusers.com<mailto:
> > jonasclub.com at lists.frameusers.com>> on behalf of John Posada <
> > > JPosada at hudsongroup.com<mailto:JPosada at hudsongroup.com>>
> > > Sent: January 8, 2020 2:54 PM
> > > To: An email list for people using Adobe FrameMaker software.
> > > Subject: Re: [Framers] FM19 Publish PDF Problem
> > >
> > > Hi.
> > >
> > > Adobe PDF is listed as a printer
> > > My version of FM was downloaded 2 weeks ago.
> > >
> > > From: Framers <framers-bounces+jposada=
> > > hudsongroup.com at lists.frameusers.com<mailto:
> > hudsongroup.com at lists.frameusers.com>> On Behalf Of Jeff Coatsworth
> > > Sent: Wednesday, January 8, 2020 2:49 PM
> > > To: An email list for people using Adobe FrameMaker software. <
> > > framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>>
> > > Subject: Re: [Framers] FM19 Publish PDF Problem
> > >
> > > Is there an instance of the Adobe PDF "printer" in your list of Windows
> > > printers? Is your FM2019 all patched up? There were PDF issues with the
> > > first few patches.
> > >
> > >
> > > ________________________________
> > > From: Framers <framers-bounces+jeff.coatsworth=
> > > jonasclub.com at lists.frameusers.com<mailto:
> > framers-bounces+jeff.coatsworth<mailto:
> jonasclub.com at lists.frameusers.com
> > %3cmailto:framers-bounces+jeff.coatsworth>=
> > > jonasclub.com at lists.frameusers.com<mailto:
> > jonasclub.com at lists.frameusers.com>>> on behalf of John Posada <
> > > jposada99 at gmail.com<mailto:jposada99 at gmail.com<mailto:
> > jposada99 at gmail.com%3cmailto:jposada99 at gmail.com>>>
> > > Sent: January 8, 2020 2:39 PM
> > > To: FrameUsers List
> > > Subject: [Framers] FM19 Publish PDF Problem
> > >
> > > Good afternoon.
> > >
> > > I'm attempting to use the Publish functionality of FM19 to create a PDF
> > and
> > > Responsive HTM 5 output at the end of each day.
> > >
> > > When I attempt to output PDF, I get the message:
> > >
> > > "FrameMaker could not find the Adobe PDF printer instance, which must
> be
> > > installed to execute Save as PDF command"
> > >
> > > I have Acrobat 9 Pro and Acrobat Distiller 9 installed.
> > >
> > > What am I missing?
> > >
> > >
> > > John Posada
> > > _______________________________________________
> > >
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>
> --
> Lin Sims
> _______________________________________________
>
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>
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>

-- 
John Posada