[Framers] Installing FrameMaker 19.

Carole McCormick carolemccormick at sunnuclear.com
Wed Jan 29 04:43:53 PST 2020


I am having a similar issue. I upgraded from Adobe Tech Comm Suite 2015 to Adobe Tech Comm Suite 2019 last week. Since that installation, I cannot right-click a file and choose to open with Frame 2015. The only option is to open with Frame 2019. I have tried to change the file association for .book and .fm files back to Frame 2015, but I do not even SEE that option any longer.

I contacted Adobe Support and after more than an hour on the phone with them, there was no resolution. The Support person went through the same troubleshooting steps I had already performed (not once but 3-4 times), then told me I didn't have Frame 15 on my computer even though Frame 2015 was open and she was looking at it! Then she said I must not have permissions to run the program -- although, clearly I had the appropriate permissions since I had the program open. The only change to my computer before this happened was the installation of ATC 2019.

A week later and several voice mails / emails from Adobe Support, this issue is not resolved although I do have a workaround. I open Frame 2015, then browse to the file I want to open. Much simpler to be able to right-click and open a file.

Good luck with Adobe Tech Support.

Carole M

-----Original Message-----
From: Framers <framers-bounces+carolemccormick=sunnuclear.com at lists.frameusers.com> On Behalf Of framers-request at lists.frameusers.com
Sent: Tuesday, January 28, 2020 4:02 PM
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Subject: Framers Digest, Vol 166, Issue 17

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Today's Topics:

   1.  Installing FrameMaker 19. (Richard Melanson)
   2. Re:  Installing FrameMaker 19. (Jeff Coatsworth)
   3.  ISO character Entities (cuc tu)
   4. Re:  ISO character Entities (cuc tu)
   5. Re:  ISO character Entities (cuc tu)


----------------------------------------------------------------------

Message: 1
Date: Tue, 28 Jan 2020 15:07:43 +0000
From: Richard Melanson <rmelanson at highresbio.com>
To: An email list for people using Adobe FrameMaker software.
        <framers at lists.frameusers.com>
Subject: [Framers] Installing FrameMaker 19.
Message-ID:
        <BN8PR14MB33136A6786ECC18CF71F0954D00A0 at BN8PR14MB3313.namprd14.prod.outlook.com>

Content-Type: text/plain; charset="us-ascii"

Hi Everyone,

I have been working on this issue off and on for 5 days if you include today. I have installed Adobe Tech Comm Suite 2017 including  FrameMaker. I upgraded JUST FrameMaker from 2017 to 2019. Every time I try and install 2019, I get an error that 2017 cannot be found. I even enter the correct serial number for 20129, the Adobe installer acknowledges I am using the correct serial number but again says it cannot find 2017. I feel very stupid having to ask the list about an installation issue, so please don't be too hard on me.  :-)

Thank you for any and all help you can give me Everyone.

Rick

Richard Melanson
Technical Writer|HighRes Biosolutions
T:781.932.1912x1160|rmelanson at highresbio.com
www.highresbio.com???

This e-mail message may contain confidential information and may not be used by anyone but the intended recipient.  If you are not the intended recipient, you are hereby notified that any use or dissemination of this message is strictly prohibited. If you received this message in error, please notify HighRes Biosolutions immediately by reply email.  Then delete this message from your system.  Thank you.

------------------------------

Message: 2
Date: Tue, 28 Jan 2020 15:12:56 +0000
From: Jeff Coatsworth <Jeff.Coatsworth at jonasclub.com>
To: An email list for people using Adobe FrameMaker software.
        <framers at lists.frameusers.com>
Subject: Re: [Framers] Installing FrameMaker 19.
Message-ID: <2cd159e2a66c45f19039f93528a6d88d at jonasclub.com>
Content-Type: text/plain; charset="iso-8859-1"

Give the FM people a call at tcssup at adobe.com.


________________________________
From: Framers <framers-bounces+jeff.coatsworth=jonasclub.com at lists.frameusers.com> on behalf of Richard Melanson <rmelanson at highresbio.com>
Sent: January 28, 2020 10:07 AM
To: An email list for people using Adobe FrameMaker software.
Subject: [Framers] Installing FrameMaker 19.

Hi Everyone,

I have been working on this issue off and on for 5 days if you include today. I have installed Adobe Tech Comm Suite 2017 including  FrameMaker. I upgraded JUST FrameMaker from 2017 to 2019. Every time I try and install 2019, I get an error that 2017 cannot be found. I even enter the correct serial number for 20129, the Adobe installer acknowledges I am using the correct serial number but again says it cannot find 2017. I feel very stupid having to ask the list about an installation issue, so please don't be too hard on me.  :-)

Thank you for any and all help you can give me Everyone.

Rick

Richard Melanson
Technical Writer|HighRes Biosolutions
T:781.932.1912x1160|rmelanson at highresbio.com
www.highresbio.com???<http://www.highresbio.com???>

This e-mail message may contain confidential information and may not be used by anyone but the intended recipient.  If you are not the intended recipient, you are hereby notified that any use or dissemination of this message is strictly prohibited. If you received this message in error, please notify HighRes Biosolutions immediately by reply email.  Then delete this message from your system.  Thank you.
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------------------------------

Message: 3
Date: Tue, 28 Jan 2020 15:22:27 +0000
From: cuc tu <cuc2u at hotmail.com>
To: "framers at lists.frameusers.com" <framers at lists.frameusers.com>
Subject: [Framers] ISO character Entities
Message-ID:
        <BYAPR05MB499825A68EBA776CB7D0FBB9FD0A0 at BYAPR05MB4998.namprd05.prod.outlook.com>

Content-Type: text/plain; charset="iso-8859-1"

Hi All,

I'm saving structured XML files and am looking for how to define character entities for the degree ? and mu ? symbols. I noticed percent % comes out as a character entity (& percnt ; ) so I searched for that term and found a couple of files:

C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (1 hit) Line 32: <!ENTITY percnt "&#x0025;"> <!-- PERCENT SIGN -->
  C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (1 hit) Line 52: entity "percnt" is fm char 0x0025;

Is this looking in the right direction? It seems I could just add a couple of lines to these files if I knew how to code it properly (°), (µ).

Thanks for any guidance.
C2


------------------------------

Message: 4
Date: Tue, 28 Jan 2020 15:48:15 +0000
From: cuc tu <cuc2u at hotmail.com>
To: "framers at lists.frameusers.com" <framers at lists.frameusers.com>
Subject: Re: [Framers] ISO character Entities
Message-ID:
        <BYAPR05MB4998101FB2AB1E1A298E9643FD0A0 at BYAPR05MB4998.namprd05.prod.outlook.com>

Content-Type: text/plain; charset="iso-8859-1"

Sorry All, I should have looked a little more. I found that the entity declarations already exist but are not working.?

 C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (2 hits) Line 43: <!ENTITY micro "&#x00B5;"> <!-- MICRO SIGN --> Line 43: <!ENTITY micro "&#x00B5;"> <!-- MICRO SIGN -->

C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (3 hits) Line 75: entity "micro" is fm char 0x6d in "FmSymbol"; Line 76: /* entity "micro" is fm char 0x00B5; */ Line 77: /* MICRO SIGN */

C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (2 hits) Line 45: <!ENTITY deg "&#x00B0;"> <!-- DEGREE SIGN --> Line 45: <!ENTITY deg "&#x00B0;"> <!-- DEGREE SIGN -->

C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (3 hits) Line 81: entity "deg" is fm char 0xb0 in "FmSymbol"; Line 82: /* entity "deg" is fm char 0x00B0; */ Line 83: /* DEGREE SIGN */


I also tried typing the characters in using the FM character palette using the same hex codes and they still come out as characters rather than entities. Related, only one of the less-than-equal-to or greater-than-equal-to characters is converted too. Is this a bug in this version of FM?

Thanks,
C2

============

Hi All,

I'm saving structured XML files and am looking for how to define character entities for the degree ? and mu ? symbols. I noticed percent % comes out as a character entity (& percnt ; ) so I searched for that term and found a couple of files:

C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (1 hit) Line 32: <!ENTITY percnt "&#x0025;"> <!-- PERCENT SIGN -->
  C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (1 hit) Line 52: entity "percnt" is fm char 0x0025;

Is this looking in the right direction? It seems I could just add a couple of lines to these files if I knew how to code it properly (°), (µ).

Thanks for any guidance.
C2


------------------------------

Message: 5
Date: Tue, 28 Jan 2020 16:09:01 +0000
From: cuc tu <cuc2u at hotmail.com>
To: "framers at lists.frameusers.com" <framers at lists.frameusers.com>
Subject: Re: [Framers] ISO character Entities
Message-ID:
        <BYAPR05MB4998A30AE993543CE42C7D1BFD0A0 at BYAPR05MB4998.namprd05.prod.outlook.com>

Content-Type: text/plain; charset="iso-8859-1"

All, this can be disregarded. My eyes came into focus and I now see the comment marks.

Thanks,
C2

________________________________
From: cuc tu <cuc2u at hotmail.com>
Sent: Tuesday, January 28, 2020 7:48 AM
To: framers at lists.frameusers.com <framers at lists.frameusers.com>
Subject: Re: ISO character Entities

Sorry All, I should have looked a little more. I found that the entity declarations already exist but are not working.?

 C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (2 hits) Line 43: <!ENTITY micro "&#x00B5;"> <!-- MICRO SIGN --> Line 43: <!ENTITY micro "&#x00B5;"> <!-- MICRO SIGN -->

C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (3 hits) Line 75: entity "micro" is fm char 0x6d in "FmSymbol"; Line 76: /* entity "micro" is fm char 0x00B5; */ Line 77: /* MICRO SIGN */

C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (2 hits) Line 45: <!ENTITY deg "&#x00B0;"> <!-- DEGREE SIGN --> Line 45: <!ENTITY deg "&#x00B0;"> <!-- DEGREE SIGN -->

C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (3 hits) Line 81: entity "deg" is fm char 0xb0 in "FmSymbol"; Line 82: /* entity "deg" is fm char 0x00B0; */ Line 83: /* DEGREE SIGN */


I also tried typing the characters in using the FM character palette using the same hex codes and they still come out as characters rather than entities. Related, only one of the less-than-equal-to or greater-than-equal-to characters is converted too. Is this a bug in this version of FM?

Thanks,
C2

============

Hi All,

I'm saving structured XML files and am looking for how to define character entities for the degree ? and mu ? symbols. I noticed percent % comes out as a character entity (& percnt ; ) so I searched for that term and found a couple of files:

C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (1 hit) Line 32: <!ENTITY percnt "&#x0025;"> <!-- PERCENT SIGN -->
  C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (1 hit) Line 52: entity "percnt" is fm char 0x0025;

Is this looking in the right direction? It seems I could just add a couple of lines to these files if I knew how to code it properly (°), (µ).

Thanks for any guidance.
C2


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__________________________________________________________________
Carole McCormick
Technical Writer

Sun Nuclear Corporation
3275 Suntree Blvd.
Melbourne, FL 32940
Tel: +1 321-259-6862 x2282
Fax: +1 321-259-7979
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