[Framers] Installing FrameMaker 19.

[Jeff Coatsworth]

Give the FM people a call at tcssup at adobe.com.


________________________________
From: Framers <framers-bounces+jeff.coatsworth=jonasclub.com at lists.frameusers.com> on behalf of Richard Melanson <rmelanson at highresbio.com>
Sent: January 28, 2020 10:07 AM
To: An email list for people using Adobe FrameMaker software.
Subject: [Framers] Installing FrameMaker 19.

Hi Everyone,

I have been working on this issue off and on for 5 days if you include today. I have installed Adobe Tech Comm Suite 2017 including  FrameMaker. I upgraded JUST FrameMaker from 2017 to 2019. Every time I try and install 2019, I get an error that 2017 cannot be found. I even enter the correct serial number for 20129, the Adobe installer acknowledges I am using the correct serial number but again says it cannot find 2017. I feel very stupid having to ask the list about an installation issue, so please don't be too hard on me.  :-)

Thank you for any and all help you can give me Everyone.

Rick

Richard Melanson
Technical Writer|HighRes Biosolutions
T:781.932.1912x1160|rmelanson at highresbio.com
www.highresbio.com???<http://www.highresbio.com???>

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