[Framers] Weird spacing in PDF output

[Syed Zaeem Hosain]

Yes, indeed, Wonderland and not good! ... :(

I don't have a TOC in my document - it is a combination of other PDF docs - so I cannot comment on that issue you have found!

Certainly sounds like it may be worth reporting to Adobe ... perhaps they are monitoring this list. :) Or if somebody with a support agreement can duplicate my finding and report it.

I am going to try to find some time to test FlexiPDF, to see if it can combine those documents into a large PDF, what size file it creates, whether the output there results in an Acrobat Pro problem, etc. 

Z

-----Original Message-----
From: Framers <framers-bounces+syed.hosain=aeris.net at lists.frameusers.com> On Behalf Of Lin Sims
Sent: Monday, September 14, 2020 8:16 PM
To: An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com>
Subject: Re: [Framers] Weird spacing in PDF output

Interesting. The problem is that you're seeing the issue after using Reduce Size. I'm seeing it before any edits or size reduction is made to the PDF.
I'm not entirely certain the issues are related, but I am no Acrobat expert. I basically have a joboptions file that I attach and then I forget about it because I'm not doing anything fancy, just creating PDFs for use by customers.

Again, the text is messed up only in the TOC after I turn the book into a PDF. In the file with the headings that are being included in the TOC, the text displays perfectly in both the Frame file and in the PDF created from it.

I've never seen the error message you mention, either.

I don't think I like this version of Wonderland ...

On Mon, Sep 14, 2020 at 7:10 PM Syed Zaeem Hosain <Syed.Hosain at aeris.net>
wrote:

> Okay ... after experimentation to see what I am experiencing.
>
> I recreated the large PDF original with 750 pages from the source 
> files ("combined" other PDF files in Acrobat Pro). It is 53 Mbytes in size.
>
> This _original_ file is fine within Acrobat Pro and FlexiPDF - no 
> error messages and they display fine too.
>
> However, when I save this original PDF as a new PDF file with the 
> "Reduce PDF size" option selected, the result is screwed up - even 
> though it does get reduced to 34 Mbytes in size!
>
> The pages with Source Sans Pro text then get the message I mentioned 
> below when I read it back into Acrobat Pro! With FlexiPDF, the output 
> has overlapping text on those pages - messed up display of the page.
>
> As far as I am concerned, this clearly appears to be a bug in Acrobat 
> Pro (the latest version) that *creates* this problem.
>
> Also means that I have to stop using the "Reduce PDF size" option - 
> particularly if I use Source Sans Pro, I guess! And live with the 
> larger file size.
>
> I would love for somebody to duplicate my results ... argh!
>
> Z
>
> -----Original Message-----
> From: Framers 
> <framers-bounces+syed.hosain=aeris.net at lists.frameusers.com>
> On Behalf Of Syed Zaeem Hosain
> Sent: Monday, September 14, 2020 3:22 PM
> To: An email list for people using Adobe FrameMaker software. < 
> framers at lists.frameusers.com>
> Subject: Re: [Framers] Weird spacing in PDF output
>
> Interesting!
>
> The page works in FlexiPDF (my other tool), albeit with some 
> overlapping text (probably implying a font problem, I guess).
>
> In Adobe Acrobat Pro, I get an error message and no text whatsoever.
>
> Hmmm ... I will reload the font and see what happens ...
>
> Z
>
> -----Original Message-----
> From: Framers 
> <framers-bounces+syed.hosain=aeris.net at lists.frameusers.com>
> On Behalf Of Syed Zaeem Hosain
> Sent: Monday, September 14, 2020 3:10 PM
> To: An email list for people using Adobe FrameMaker software. < 
> framers at lists.frameusers.com>
> Subject: Re: [Framers] Weird spacing in PDF output
>
> Hmmm ... I don't know if the attached screen-capture will come through 
> on this list, but this is the message I get.
>
> It is a pop-up window from Adobe Acrobat that says "The font 
> 'SourceSansPro' contains bad /Widths."
>
> Needless to say, most of the info on those pages does not show at all ...
>
> I will try another PDF program, and also see if I can delete/reload 
> the font on my system to "cure" this issue.
>
> A question though: shouldn't I expect the font to be "embedded" in the 
> PDF to begin with? Which might likely mean a source problem?
>
> Z
>
> -----Original Message-----
> From: Framers 
> <framers-bounces+syed.hosain=aeris.net at lists.frameusers.com>
> On Behalf Of Lin Sims
> Sent: Sunday, September 13, 2020 7:01 PM
> To: An email list for people using Adobe FrameMaker software. < 
> framers at lists.frameusers.com>
> Subject: Re: [Framers] Weird spacing in PDF output
>
> I haven't seen any error messages. I hope that's not the case. Our 
> corporate font is Open Sans, but the tech docs department needs a lot 
> of glyphs that aren't included in it. Source Sans was the closest we 
> could come, and I do not want to have to go looking for another font.
>
> On Sun, Sep 13, 2020 at 9:42 PM Syed Zaeem Hosain 
> <Syed.Hosain at aeris.net>
> wrote:
>
> > I wonder if this is related to the font Source Sans Pro?
> >
> > Some of my PDF documents that have this font are giving errors in 
> > Acrobat Pro - something to do with "incorrect width". I can look 
> > again if this seems like a possibility.
> >
> > Z
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--
Lin Sims
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