[Framers] Weird spacing in PDF output

Tue Sep 15 13:31:23 PDT 2020

Sometimes they do, and they also wander through the Adobe FrameMaker forum
from time to time. I might ping Amitoj and ask him to read this thread and
the concurrent thread there. Or enter a bug in the tracker, but this is
such an oddball occurrence ...

The really weird thing is that the last time I created a PDF from this
document was in August 2019, with FM2019, and it worked perfectly with Save
As PDF.

On Tue, Sep 15, 2020 at 3:17 PM Syed Zaeem Hosain <Syed.Hosain at aeris.net>
wrote:

> Yes, indeed, Wonderland and not good! ... :(
>
> I don't have a TOC in my document - it is a combination of other PDF docs
> - so I cannot comment on that issue you have found!
>
> Certainly sounds like it may be worth reporting to Adobe ... perhaps they
> are monitoring this list. :) Or if somebody with a support agreement can
> duplicate my finding and report it.
>
> I am going to try to find some time to test FlexiPDF, to see if it can
> combine those documents into a large PDF, what size file it creates,
> whether the output there results in an Acrobat Pro problem, etc.
>
> Z
>
> -----Original Message-----
> From: Framers <framers-bounces+syed.hosain=aeris.net at lists.frameusers.com>
> On Behalf Of Lin Sims
> Sent: Monday, September 14, 2020 8:16 PM
> To: An email list for people using Adobe FrameMaker software. <
> framers at lists.frameusers.com>
> Subject: Re: [Framers] Weird spacing in PDF output
>
> Interesting. The problem is that you're seeing the issue after using
> Reduce Size. I'm seeing it before any edits or size reduction is made to
> the PDF.
> I'm not entirely certain the issues are related, but I am no Acrobat
> expert. I basically have a joboptions file that I attach and then I forget
> about it because I'm not doing anything fancy, just creating PDFs for use
> by customers.
>
> Again, the text is messed up only in the TOC after I turn the book into a
> PDF. In the file with the headings that are being included in the TOC, the
> text displays perfectly in both the Frame file and in the PDF created from
> it.
>
> I've never seen the error message you mention, either.
>
> I don't think I like this version of Wonderland ...
>
> On Mon, Sep 14, 2020 at 7:10 PM Syed Zaeem Hosain <Syed.Hosain at aeris.net>
> wrote:
>
> > Okay ... after experimentation to see what I am experiencing.
> >
> > I recreated the large PDF original with 750 pages from the source
> > files ("combined" other PDF files in Acrobat Pro). It is 53 Mbytes in
> size.
> >
> > This _original_ file is fine within Acrobat Pro and FlexiPDF - no
> > error messages and they display fine too.
> >
> > However, when I save this original PDF as a new PDF file with the
> > "Reduce PDF size" option selected, the result is screwed up - even
> > though it does get reduced to 34 Mbytes in size!
> >
> > The pages with Source Sans Pro text then get the message I mentioned
> > below when I read it back into Acrobat Pro! With FlexiPDF, the output
> > has overlapping text on those pages - messed up display of the page.
> >
> > As far as I am concerned, this clearly appears to be a bug in Acrobat
> > Pro (the latest version) that *creates* this problem.
> >
> > Also means that I have to stop using the "Reduce PDF size" option -
> > particularly if I use Source Sans Pro, I guess! And live with the
> > larger file size.
> >
> > I would love for somebody to duplicate my results ... argh!
> >
> > Z
> >
> > -----Original Message-----
> > From: Framers
> > <framers-bounces+syed.hosain=aeris.net at lists.frameusers.com>
> > On Behalf Of Syed Zaeem Hosain
> > Sent: Monday, September 14, 2020 3:22 PM
> > To: An email list for people using Adobe FrameMaker software. <
> > framers at lists.frameusers.com>
> > Subject: Re: [Framers] Weird spacing in PDF output
> >
> > Interesting!
> >
> > The page works in FlexiPDF (my other tool), albeit with some
> > overlapping text (probably implying a font problem, I guess).
> >
> > In Adobe Acrobat Pro, I get an error message and no text whatsoever.
> >
> > Hmmm ... I will reload the font and see what happens ...
> >
> > Z
> >
> > -----Original Message-----
> > From: Framers
> > <framers-bounces+syed.hosain=aeris.net at lists.frameusers.com>
> > On Behalf Of Syed Zaeem Hosain
> > Sent: Monday, September 14, 2020 3:10 PM
> > To: An email list for people using Adobe FrameMaker software. <
> > framers at lists.frameusers.com>
> > Subject: Re: [Framers] Weird spacing in PDF output
> >
> > Hmmm ... I don't know if the attached screen-capture will come through
> > on this list, but this is the message I get.
> >
> > It is a pop-up window from Adobe Acrobat that says "The font
> > 'SourceSansPro' contains bad /Widths."
> >
> > Needless to say, most of the info on those pages does not show at all ...
> >
> > I will try another PDF program, and also see if I can delete/reload
> > the font on my system to "cure" this issue.
> >
> > A question though: shouldn't I expect the font to be "embedded" in the
> > PDF to begin with? Which might likely mean a source problem?
> >
> > Z
> >
> > -----Original Message-----
> > From: Framers
> > <framers-bounces+syed.hosain=aeris.net at lists.frameusers.com>
> > On Behalf Of Lin Sims
> > Sent: Sunday, September 13, 2020 7:01 PM
> > To: An email list for people using Adobe FrameMaker software. <
> > framers at lists.frameusers.com>
> > Subject: Re: [Framers] Weird spacing in PDF output
> >
> > I haven't seen any error messages. I hope that's not the case. Our
> > corporate font is Open Sans, but the tech docs department needs a lot
> > of glyphs that aren't included in it. Source Sans was the closest we
> > could come, and I do not want to have to go looking for another font.
> >
> > On Sun, Sep 13, 2020 at 9:42 PM Syed Zaeem Hosain
> > <Syed.Hosain at aeris.net>
> > wrote:
> >
> > > I wonder if this is related to the font Source Sans Pro?
> > >
> > > Some of my PDF documents that have this font are giving errors in
> > > Acrobat Pro - something to do with "incorrect width". I can look
> > > again if this seems like a possibility.
> > >
> > > Z
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> >
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>
> --
> Lin Sims
> _______________________________________________
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-- 
Lin Sims