[Framers] Error Message Explanation (Robert Lauriston); Framers Digest, Vol 187, Issue 16

Robert Lauriston robert at lauriston.com
Tue Oct 26 13:42:07 PDT 2021


FM 5.5.6 was released in November 1998. Do you have some old
FrameMaker projects with image files of the same vintage?

If so, see if you can reproduce the import error with any of them. If
you can't, that strongly suggests that you're trying to import images
in updated formats that 5.5.6 doesn't recognize.

Another test would be to open one of the a problem images in Paint or
whatever, save it as a legacy format such as 16-bit .bmp, and see if
FM can import that.

On Mon, Oct 25, 2021 at 6:04 PM Spencer Rugaber
<SpencerRugaber at bellsouth.net> wrote:
>
> Thank you Robert for your response. With respect to you questions:
>
> 1. I have tried import by copy and by reference, both with the same (failing) result.
>
> 2. Indeed a frame is created automatically. I hadn't known that. Doing so does not
> change my results.
>
> 3. I am running Windows 2000, 5.00.2195 on a VirtualBox virtual machine.
>
> 4. I am running FrameMaker 5.5.6.p145.
>
> I can reconfirm the error message occurs on importing some images, but not all. I don't understand the difference
> between them, and I haven't come up with a work around.


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