[Framers] Frame Won't Keep Color Settings for Track Text Edits

[acraig at shaw.ca]

Win 10, Frame 2020 (16.0.2.916)

 

 

This worked fine until this morning.

 

 

For some reason, Frame has lost the configured Color settings for Track Text
Edits.

 

Yesterday, I sent off a single file from a book attached to an e-mail, and
if I open that specific file from the e-mail, the settings are correct.

 

But when I open the PS version of the file through its Book, as well as
files in another Book, they, and all other files in both Books have Added
Text and Deleted Text reset to "as is" (Edit >Track Text Edits > Configure
Color).

 

When I reset the fields to Red and Green, the settings don't take.

 

The only thing I can think of is that something went wrong this morning when
I copied Conditional formats from a file in one of the Books to all the
files in the other Book. I've tried a third Book that wasn't part of the
copy and it still has the correct Track Text Edit settings. 

 

I even tried copying Conditional text setting from one file of the good
Book, to one of the affected Books. The files in the good Book remained fine
and the files in the other Book still have incorrect Track Text Edit
settings.

 

I can't do any work in FrameMaker until this setting is back on track- does
anyone have any suggestions?

 

Alison