Frame output scales incorrectly - corrupt joboptions file?

Dov Isaacs isaacs at adobe.com
Mon Mar 19 09:49:23 PDT 2007


Seems like something is getting corrupted in memory within
the FrameMaker process if restarting FrameMaker clears the
problem.

	- Dov 

> -----Original Message-----
> From: Shlomo Perets
> Sent: Monday, March 19, 2007 7:12 AM
> To: Karen Mardahl
> Cc: framers at frameusers.com
> Subject: Re: Frame output scales incorrectly - corrupt 
> joboptions file?
> 
> Karen,
> 
> You wrote:
> 
> >I have an annoyance, not really a problem, with my Frame 
> 7.1p116 on XP 
> >and Distiller 7.0.7.
> >
> >My PDF is distilled at 1439% or 1398% or some such random, 4-digit 
> >figure. After several normal print jobs, something cracks, and I get 
> >this mess. Closing down everything and reopening makes the 
> bug go away.
> >
> >I am alert to the problem so I view the Print dialog carefully - I 
> >swear! It always says 100% in the scale box. That is why I suspect 
> >Distiller. I feel that I have to assume FM generates a .ps 
> file that is 
> >going to produce output scaled to 100%, and that Distiller 
> chews it up 
> >somehow.
> >
> >Or...?
> >
> >Ideas as to the whereabouts of this annoyance? I can go for months 
> >without a sign, but now I had the problem twice in one day. 
> My Acrobat 
> >is 7.0.9, but that cannot possibly be the culprit, can it?
> 
> Occasionally, standard FM documents end up as PDFs with very 
> small page sizes -- such as 8.5x11" FM pages turning into 
> 0.5x0.67" pages in the PDF, with text/graphics scaled down 
> accordingly. You then have to display the PDF at very large 
> magnifications to be able to see the content; if Fit 
> Page/Width is the default zoom, magnification will be applied 
> automatically, showing zoom levels such as the ones you mentioned.
> 
> This was also reported by other list members, and I 
> experience it myself once every few months. Just recreate the 
> .ps file and re-distill, restart FrameMaker if needed. 
> Nothing to change or fix in the FrameMaker document or in the 
> job options.
> 
> [ Could this actually be a hidden feature -- randomly 
> reminding us that PDFs have to be inspected/tested, or at 
> least opened briefly, before distributed ? ]
> 
> 
> Shlomo Perets



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