Conversion of Frame 7.0 docs [using Frame 8.0] into PDF

Dov Isaacs isaacs at adobe.com
Fri Oct 26 10:07:19 PDT 2007


This issue has NEVER had anything to do with Acrobat.

	- Dov

> -----Original Message-----
> From: framers-bounces+isaacs=adobe.com at lists.frameusers.com
[mailto:framers-
> bounces+isaacs=adobe.com at lists.frameusers.com] On Behalf Of Alan
Houser
> Sent: Thursday, October 25, 2007 1:28 PM
> To: jeanbaptiste ouedraogo
> Cc: framers at lists.frameusers.com
> Subject: Re: Conversion of Frame 7.0 docs [using Frame 8.0] into PDF
> 
> I run into this regularly as an effect of the dreaded "fntcache.dat"
> bug. To work-around, delete the file C:\WINDOWS\system32\FNTCACHE.DAT
> (XP) and restart Windows.
> 
> I need to do this every few days.
> 
> Adobe released an Acrobat 8 update on 22 October, but I don't see this
> bug listed among the fixed problems.
> 
> -Alan
> 
> jeanbaptiste ouedraogo wrote:
> > I have Frame v8.0 installed on my PC.
> > When I open Frame 7.0 docs using the Frame 8.0 software and
thereafter
> > attempt to convert them into PDF, I encounter an internal error
message [as
> > stated below] and after which the Frame 8.0 automatically closes.
> >
> > The internal error message is "Internal Error 8004, 7744902,
7026295,
> > 7005868. Framemaker has detected a serious problem and must quit."
> >
> > If anyone has encountered such a scenario and knows a workaround
solution,
> > please let me know.
> >
> > Thanks & Regards.
> >
> > Nihar
> >
> --
> Alan Houser, President



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