Adobe PDF failures ... backwards from what I had recently.

Syed.Hosain at aeris.net Syed.Hosain at aeris.net
Wed Jun 18 22:57:13 PDT 2008


Hi, all.

Please pardon the long e-mail here!

In the past, with FrameMaker 7.2 and Acrobat Pro 7, on the TAGS menu, I
had to *uncheck* the "Generate Tagged PDF" to make it work without
crashing.

Then, with FrameMaker 8 and Acrobat Pro 8, on the TAGS menu, I had to
*check* the "Generate Tagged PDF" to make it work without crashing. This
last has been working fine since I upgraded months back.

Today, for some strange reason, I would get a FM crash, with both "Save
as PDF" and with printing to the Adobe PDF printer. With the same book
that has been working perfectly for quite a while now the past few
weeks. An *incomplete* TPS file gets left in the directory - I know it
is incomplete since the file clearly has missing text at the end.

(The first time, though, I got a very strange PDF file ... in the TOC,
the numbering was missing in some areas, some TOC lines were truncated,
etc. It started crashing completely from the second run on!)

So, I tried:

	1. Saving each document in the book as MIF and rebuilding each
.FM file.
	2. Deleting FNTCACHE.DAT and rebooting.
	3. Copying the old backup .FM files from a few days ago!

No luck whatsoever! The .TPS files left behind looked incomplete, by the
way, like they had not finished being written.

So, I tried to PDF individual documents (there were three in the book -
one long one and two much shorter ones):

	1. Two of the documents (the short ones) would generate PDF
files correctly.
	2. With the third one, FrameMaker would simply crash and "go
away" - without even the usual menu box telling me that it had saved a
file for the Adobe folks to look at!

So, I tried the above *uncheck*'ed TAGS menu setting (i.e., went back to
what I used to use with FrameMaker 7.2 for the heck of it). And, sure
enough, now everything is working fine again! With no change to the .FM
documents in the book whatsoever. The crash and failure to generate the
PDF went away - both with "Save as PDF" and with printing to the Adobe
PDF printer!

So ... what on earth is this problem? What is "Tagged PDF" and why is it
so problematic for FrameMaker?

Z



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