XP Service Patch 3 prevents referencing Visios in Frame 7.2

Stuart Rogers srogers at phoenix-geophysics.com
Fri May 30 07:33:30 PDT 2008


Fausset, Marilyn wrote:
> I don't know if this has been answered, but I just lost lots of time
> until Adobe support told me about this (on my second call to them). With
> XP Service Patch 3, you cannot save Frame files with updated referenced
> Visios. You get a backup file with the Visio grayed out and the message:
> "An internal error occurred while writing imported graphics in this
> document. The file has been saved, but has lost some image data. Please
> report this error to Adobe Technical support."
> 
> You can uninstall XP SP3 from the Control Panel if you check the Updates
> option to display it. I hope this saves somebody some time.


Anyone contemplating installing XP SP3 should also know that there can 
be severe conflicts between that service pack and several antivirus 
programs, notably Norton/Symantec.  Check your AV software 
manufacturer's Web site for advisories, and proceed with caution.


-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

"unInstall Specialist cannot load the Setup log file. Please reinstall 
the application you want to remove."

--Microsoft Windows XP



More information about the framers mailing list